Human Resources Director
Minnesota Council of Nonprofits, Rochester, MN, United States
Position Overview
The Human Resources Director supervises the Human Resources Department and provides ongoing support and direction to Hiawatha Homes’ employees, including coaching, training and progressive discipline. He/she establishes and maintains trust by appropriately handling sensitive information and using discretion with confidential data and files. The HR Director facilitates the creation and implementation of agency policies and procedures. He/she ensures compliance with state and federal employment regulations as well as mandated licensing standards. The HR Director participates in committees and collaborates with the Management Team to fulfill the mission and vision of Hiawatha Homes. Essential Job Functions
Manages the Human Resources Team by providing ongoing support and feedback.
Hires, trains, supervises and evaluates the HR Department staff. Collaborates with HR Team to develop and implement effective recruitment, marketing, and advertising strategies.
Provides support and direction to agency personnel and facilitates ongoing professional development and coordination.
Tracks and initiates 90‑day Evaluation Work Period reviews. Coaches staff regarding job duties and expectations so that they can be successful in their positions. Manages employee recognition efforts. Tracks and initiates annual performance evaluation process and provides support to ensure consistent implementation. Monitors quarterly employment inactivity and follows up appropriately. Collaborates with HR Team to ensure that all employees receive adequate job orientation and ongoing training. Participates as a training instructor for various trainings. Completes employment verifications regarding current and former employees, as needed. Conducts exit interviews for leadership, management, and administrative staff, as needed. Collaborates with Business Office regarding employee hires, status changes, and terminations.
Supports Supervisors and Directors in implementing consistent and positive progressive discipline plans.
Manages and conducts employee workplace investigations. Provides assistance and education to employees regarding progressive discipline. Supports leadership staff in writing and/or implementing employee disciplinary actions and participates in disciplinary meetings.
Assists in the creation and implementation of agency policies and procedures and ensures compliance with these and other licensing and/or legal requirements.
Ensures agency compliance with Federal and State legislation pertaining to all personnel matters. Updates, and maintains the employee handbook. Assists in educating staff regarding handbook content and/or revisions. Provides assistance, coaching and direction to leadership staff regarding personnel issues. Develops and maintains the affirmative action plan and completes annual EEO‑1 Form and MN compliance forms. Conducts, tracks and participates in all unemployment claims from the State of Minnesota.
Employee Benefits:
Tracks and identifies benefit eligible employees. Provides new and ongoing employees with information regarding available benefits, assists in benefit enrollment and provides ongoing benefit education. Assists employees with submitting benefits claims, handling qualifying events, and updating their information for benefit purposes. Collaborates with Payroll Specialist to ensure timely collection of insurance premiums for employees on LOAs, furloughs, FMLA, etc. Processes and manages COBRA/continuation offers for terminated employees, as necessary. Acts as primary liaison with third‑party COBRA/Continuation Administration vendor. Ensures continued compliance with the Affordable Care Act (ACA) and Section Code 125 as it pertains to benefit administration and policy implementation. Maintains good working relationships with Hiawatha’s benefit brokers and vendors; contacting the appropriate person(s), as needed. Ensures employee communications regarding benefit options are current and compliant with legal requirements (Employee Benefit Summary, SPD distribution, etc.). Processes billing for EAP based on monthly employee censuses. Manages internal wellness programs, such as Healthy Hiawatha and gym membership reimbursement programs; collects submissions, tracks participation, distributes rewards. Promotes additional benefits and other wellness efforts, community partnerships, etc.
Leaves of Absences:
Ensures appropriate applicability for FMLA and non‑FMLA. Handles and completes all required Federal documentation (i.e., sending appropriate confirmation letters to employees, collecting clearance letters when employees return from leave, following up with employees to ensure return from LOA, etc.). Maintains appropriate folders and log of all FMLA cases. Coordinates with employee and Business Office regarding benefit premiums (when applicable).
Worker’s Compensation:
Serves as the primary contact for all work‑related injuries. Maintains partnership with Workers Compensation vendor, which includes responding timely to case communications and following up as needed. Maintains appropriate folders and log of all cases using Federal forms. Completes annual Federal OSHA report summary. Coordinates with employee and Business Office regarding benefit premiums (when applicable).
Participates in a variety of committees.
Chairs the Staff Development Committee. Serves on the Personnel Committee and supports the committee chair, as directed. Participates in Providers Network Inc. (PNI), Rochester HR Association (RHRA) and other relevant trainings and meetings.
Maintains appropriate and effective communication.
Assures an effective system of information sharing among employees through regular meetings and other methods of communication. Monitors and appropriately records information in Therap and other documentation sources. Checks agency email account, voicemail, mail folders regularly, and responds appropriately. Maintains calendar on Outlook to accurately reflect work schedule. Communicates with CEO regarding the general functioning of the agency.
Retention:
Collaborates with Program Director, Human Resources and various committees to focus on retention strategies. Conducts market wage surveys, determines employee wages based on wage scale analyses, and works with Chief Executive Officer (CEO) and Chief Financial Officer (CFO) on wage adjustments.
Other:
Complies with Hiawatha Homes' staff development requirements and attends/participates in professional development as needed or directed. Completes other duties as assigned. Participates in Director Team meetings.
Minimum Job Requirements
Has the ability to speak, write, and comprehend the English language. Practices good written and oral communication skills and demonstrates good presentation skills. Exhibits strong interpersonal skills, including but not limited to conflict resolution and team problem solving skills. Possesses excellent organizational and time management skills, project management skills, and customer service skills. Demonstrates proficiency in use of a variety of computer software applications, especially Microsoft Word, Excel, Publisher, and PowerPoint. Possesses a valid driver’s license, satisfactory motor vehicle record, and successfully completes a Hiawatha Homes driving test. Possesses a bachelor’s degree in human resources or related field. Has three or more years of experience in the field (non‑profit area is preferred). Possesses substantial knowledge of applicable human resource federal and state laws. Is able to provide proof of employment eligibility and proof of being free from tuberculosis upon hire. Successfully passes a State of Minnesota background check before working unsupervised. Working Conditions
The physical demands described below are representative of those that must be met in order to successfully complete essential job functions. In compliance with the Americans with Disabilities Act, reasonable accommodations will be considered. Occasionally bends, stoops, squats, kneels, climbs, crawls, walks on uneven ground, reaches above shoulder level, and lifts/carries in excess of 35 lbs. unassisted. Spends most of day in seated position indoors. Occasionally works with moderate noise and/or pets. Works in an office setting utilizing a computer and general office equipment. Benefits
Paid job training Shift differentials Paid time off Retirement plan with an employer paid match Health, dental and vision insurance $ 500 sign‑in bonus paid after 6 months
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The Human Resources Director supervises the Human Resources Department and provides ongoing support and direction to Hiawatha Homes’ employees, including coaching, training and progressive discipline. He/she establishes and maintains trust by appropriately handling sensitive information and using discretion with confidential data and files. The HR Director facilitates the creation and implementation of agency policies and procedures. He/she ensures compliance with state and federal employment regulations as well as mandated licensing standards. The HR Director participates in committees and collaborates with the Management Team to fulfill the mission and vision of Hiawatha Homes. Essential Job Functions
Manages the Human Resources Team by providing ongoing support and feedback.
Hires, trains, supervises and evaluates the HR Department staff. Collaborates with HR Team to develop and implement effective recruitment, marketing, and advertising strategies.
Provides support and direction to agency personnel and facilitates ongoing professional development and coordination.
Tracks and initiates 90‑day Evaluation Work Period reviews. Coaches staff regarding job duties and expectations so that they can be successful in their positions. Manages employee recognition efforts. Tracks and initiates annual performance evaluation process and provides support to ensure consistent implementation. Monitors quarterly employment inactivity and follows up appropriately. Collaborates with HR Team to ensure that all employees receive adequate job orientation and ongoing training. Participates as a training instructor for various trainings. Completes employment verifications regarding current and former employees, as needed. Conducts exit interviews for leadership, management, and administrative staff, as needed. Collaborates with Business Office regarding employee hires, status changes, and terminations.
Supports Supervisors and Directors in implementing consistent and positive progressive discipline plans.
Manages and conducts employee workplace investigations. Provides assistance and education to employees regarding progressive discipline. Supports leadership staff in writing and/or implementing employee disciplinary actions and participates in disciplinary meetings.
Assists in the creation and implementation of agency policies and procedures and ensures compliance with these and other licensing and/or legal requirements.
Ensures agency compliance with Federal and State legislation pertaining to all personnel matters. Updates, and maintains the employee handbook. Assists in educating staff regarding handbook content and/or revisions. Provides assistance, coaching and direction to leadership staff regarding personnel issues. Develops and maintains the affirmative action plan and completes annual EEO‑1 Form and MN compliance forms. Conducts, tracks and participates in all unemployment claims from the State of Minnesota.
Employee Benefits:
Tracks and identifies benefit eligible employees. Provides new and ongoing employees with information regarding available benefits, assists in benefit enrollment and provides ongoing benefit education. Assists employees with submitting benefits claims, handling qualifying events, and updating their information for benefit purposes. Collaborates with Payroll Specialist to ensure timely collection of insurance premiums for employees on LOAs, furloughs, FMLA, etc. Processes and manages COBRA/continuation offers for terminated employees, as necessary. Acts as primary liaison with third‑party COBRA/Continuation Administration vendor. Ensures continued compliance with the Affordable Care Act (ACA) and Section Code 125 as it pertains to benefit administration and policy implementation. Maintains good working relationships with Hiawatha’s benefit brokers and vendors; contacting the appropriate person(s), as needed. Ensures employee communications regarding benefit options are current and compliant with legal requirements (Employee Benefit Summary, SPD distribution, etc.). Processes billing for EAP based on monthly employee censuses. Manages internal wellness programs, such as Healthy Hiawatha and gym membership reimbursement programs; collects submissions, tracks participation, distributes rewards. Promotes additional benefits and other wellness efforts, community partnerships, etc.
Leaves of Absences:
Ensures appropriate applicability for FMLA and non‑FMLA. Handles and completes all required Federal documentation (i.e., sending appropriate confirmation letters to employees, collecting clearance letters when employees return from leave, following up with employees to ensure return from LOA, etc.). Maintains appropriate folders and log of all FMLA cases. Coordinates with employee and Business Office regarding benefit premiums (when applicable).
Worker’s Compensation:
Serves as the primary contact for all work‑related injuries. Maintains partnership with Workers Compensation vendor, which includes responding timely to case communications and following up as needed. Maintains appropriate folders and log of all cases using Federal forms. Completes annual Federal OSHA report summary. Coordinates with employee and Business Office regarding benefit premiums (when applicable).
Participates in a variety of committees.
Chairs the Staff Development Committee. Serves on the Personnel Committee and supports the committee chair, as directed. Participates in Providers Network Inc. (PNI), Rochester HR Association (RHRA) and other relevant trainings and meetings.
Maintains appropriate and effective communication.
Assures an effective system of information sharing among employees through regular meetings and other methods of communication. Monitors and appropriately records information in Therap and other documentation sources. Checks agency email account, voicemail, mail folders regularly, and responds appropriately. Maintains calendar on Outlook to accurately reflect work schedule. Communicates with CEO regarding the general functioning of the agency.
Retention:
Collaborates with Program Director, Human Resources and various committees to focus on retention strategies. Conducts market wage surveys, determines employee wages based on wage scale analyses, and works with Chief Executive Officer (CEO) and Chief Financial Officer (CFO) on wage adjustments.
Other:
Complies with Hiawatha Homes' staff development requirements and attends/participates in professional development as needed or directed. Completes other duties as assigned. Participates in Director Team meetings.
Minimum Job Requirements
Has the ability to speak, write, and comprehend the English language. Practices good written and oral communication skills and demonstrates good presentation skills. Exhibits strong interpersonal skills, including but not limited to conflict resolution and team problem solving skills. Possesses excellent organizational and time management skills, project management skills, and customer service skills. Demonstrates proficiency in use of a variety of computer software applications, especially Microsoft Word, Excel, Publisher, and PowerPoint. Possesses a valid driver’s license, satisfactory motor vehicle record, and successfully completes a Hiawatha Homes driving test. Possesses a bachelor’s degree in human resources or related field. Has three or more years of experience in the field (non‑profit area is preferred). Possesses substantial knowledge of applicable human resource federal and state laws. Is able to provide proof of employment eligibility and proof of being free from tuberculosis upon hire. Successfully passes a State of Minnesota background check before working unsupervised. Working Conditions
The physical demands described below are representative of those that must be met in order to successfully complete essential job functions. In compliance with the Americans with Disabilities Act, reasonable accommodations will be considered. Occasionally bends, stoops, squats, kneels, climbs, crawls, walks on uneven ground, reaches above shoulder level, and lifts/carries in excess of 35 lbs. unassisted. Spends most of day in seated position indoors. Occasionally works with moderate noise and/or pets. Works in an office setting utilizing a computer and general office equipment. Benefits
Paid job training Shift differentials Paid time off Retirement plan with an employer paid match Health, dental and vision insurance $ 500 sign‑in bonus paid after 6 months
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