Ambassador
North Mississippi Health Services, Tupelo, MS, United States
JOB SUMMARY
The Ambassador at North Mississippi Health Services is responsible for managing and optimizing patient and visitor transport, including wheelchairs, stretchers, and other means of transport. This role collaborates with the Shift Supervisor and serves a vital patient‑facing role, utilizing strong communication and organization skills to engage with a diverse array of people, document and track all requests for transport service, and monitor transport equipment to ensure smooth and timely transportation.
JOB FUNCTIONS Transportation Management
Receives and transports patients/visitors in a safe and timely manner to their designated site.
Seeks opportunities to reduce waste and streamline processes to aid in safe and timely movement of patients within the organization.
Adheres to all policies and procedures for patient transport and uses proper body mechanics during transport.
Possesses working knowledge of TeleTracking, paging system, phone system and logging in and out of patient transport assignments.
Patient Care
Assess the transportation needs of the patient.
Performs duties assigned to meet personal needs and comfort of patients.
Assist with the transport of patients requiring oxygen and IV therapy.
Ensure the safe and proper handling of oxygen tanks and IV equipment during transport.
Monitor patients’ conditions during transport and report any changes to the nursing staff.
Provide comfort and reassurance to patients during transport.
Documentation
Documents all requests for transport service in order to provide an accurate and timely tracking system.
Possesses knowledge of TeleTracking, SCM and Wellsoft.
Maintenance
Maintains wheelchairs, stretchers, etc., in a clean and sanitary condition, and ensures proper working order.
QUALIFICATIONS Education
High School Diploma or GED Equivalent. Required
Other Experience
1-2 years documented proficiency in public relations. Required
3-4 years in a public relations capacity with successful demonstrated skills in technical, oral, and written communications. Required
Knowledge, Skills, and Abilities
Must be able to demonstrate knowledge and skills necessary to provide age appropriate care to infants, pediatrics, adolescents, adults, and geriatrics.
Must be able to recognize changes or abnormalities in patient condition and report same.
Must have the ability to prioritize, assist, and perform numerous transport functions.
Must recognize patients in need of assistance and activate appropriate resources when needed.
Must communicate with a diverse group of people.
Must project a professional and personable image to patients, family members, staff, and other customers.
Must interact and communicate information and ideas to all levels of personnel within the organization.
Must be service oriented.
Physical Demands
Standing: Constantly
Walking: Frequently
Sitting: Rarely
Lifting/Carrying: Frequently 50 lbs
Pushing/Pulling: Frequently
Climbing: Occasionally
Balancing: Occasionally
Stooping/Kneeling/Bending: Frequently
Reaching/Over Head Work: Frequently
Grasping: FrequentlySpeaking: Occasionally
Hearing: Constantly
Repetitive Motions: Constantly
Eye/Hand/Foot Coordinations: Frequently
Benefits A****vailable
Continuing Education
403B Retirement Plan with Employer Match Contributions
Pet, Identity Theft and Legal Services Insurance
Wellness Programs and Incentives
Referral Bonuses
Employee Assistance Program
Medical Benefits
Dental Benefits
Vision Benefits
License+ Certification Reimbursement
Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
Employee Discount Program
Other:
Early Access to Earned Wages
Tuition Assistance
Relocation Assistance
Paid Time Away
Special Employee Rates at NMMC Wellness Centers
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JOB FUNCTIONS Transportation Management
Receives and transports patients/visitors in a safe and timely manner to their designated site.
Seeks opportunities to reduce waste and streamline processes to aid in safe and timely movement of patients within the organization.
Adheres to all policies and procedures for patient transport and uses proper body mechanics during transport.
Possesses working knowledge of TeleTracking, paging system, phone system and logging in and out of patient transport assignments.
Patient Care
Assess the transportation needs of the patient.
Performs duties assigned to meet personal needs and comfort of patients.
Assist with the transport of patients requiring oxygen and IV therapy.
Ensure the safe and proper handling of oxygen tanks and IV equipment during transport.
Monitor patients’ conditions during transport and report any changes to the nursing staff.
Provide comfort and reassurance to patients during transport.
Documentation
Documents all requests for transport service in order to provide an accurate and timely tracking system.
Possesses knowledge of TeleTracking, SCM and Wellsoft.
Maintenance
Maintains wheelchairs, stretchers, etc., in a clean and sanitary condition, and ensures proper working order.
QUALIFICATIONS Education
High School Diploma or GED Equivalent. Required
Other Experience
1-2 years documented proficiency in public relations. Required
3-4 years in a public relations capacity with successful demonstrated skills in technical, oral, and written communications. Required
Knowledge, Skills, and Abilities
Must be able to demonstrate knowledge and skills necessary to provide age appropriate care to infants, pediatrics, adolescents, adults, and geriatrics.
Must be able to recognize changes or abnormalities in patient condition and report same.
Must have the ability to prioritize, assist, and perform numerous transport functions.
Must recognize patients in need of assistance and activate appropriate resources when needed.
Must communicate with a diverse group of people.
Must project a professional and personable image to patients, family members, staff, and other customers.
Must interact and communicate information and ideas to all levels of personnel within the organization.
Must be service oriented.
Physical Demands
Standing: Constantly
Walking: Frequently
Sitting: Rarely
Lifting/Carrying: Frequently 50 lbs
Pushing/Pulling: Frequently
Climbing: Occasionally
Balancing: Occasionally
Stooping/Kneeling/Bending: Frequently
Reaching/Over Head Work: Frequently
Grasping: FrequentlySpeaking: Occasionally
Hearing: Constantly
Repetitive Motions: Constantly
Eye/Hand/Foot Coordinations: Frequently
Benefits A****vailable
Continuing Education
403B Retirement Plan with Employer Match Contributions
Pet, Identity Theft and Legal Services Insurance
Wellness Programs and Incentives
Referral Bonuses
Employee Assistance Program
Medical Benefits
Dental Benefits
Vision Benefits
License+ Certification Reimbursement
Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
Employee Discount Program
Other:
Early Access to Earned Wages
Tuition Assistance
Relocation Assistance
Paid Time Away
Special Employee Rates at NMMC Wellness Centers
#J-18808-Ljbffr