Assistant Deli Manager
Tom Thumb Supermarket, Argyle, TX, United States
Assistant Deli Manager Position Summary
The Assistant Deli Manager supports the Deli Manager in overseeing daily deli department operations to ensure high standards of product quality, food safety, customer service, and inventory control. This role assists with department execution, associate support, and operational compliance while helping drive sales and maintain an efficient, well‑organized department.
Key Responsibilities Customer Service
Promote a friendly, service‑focused environment with fast and courteous customer assistance
Help customers with product selection, special orders, and preparation suggestions
Address customer questions or issues promptly and elevate when necessary
Department Operations
Assist with day‑to‑day deli operations including food preparation, slicing, cooking, packaging, and merchandising
Ensure department cleanliness, sanitation, and organized work areas throughout the deli, prep areas, coolers, and equipment
Support opening and closing procedures as assigned
Food Safety & Compliance
Ensure adherence to food safety, sanitation, temperature control, and handling standards
Enforce code dating, labeling, and rotation procedures to maintain freshness and regulatory compliance
Follow all local, state, federal, and company food safety requirements
Inventory & Ordering
Assist with inventory control to maintain proper product levels, freshness, and variety
Help with ordering, receiving, stocking, and rotating deli products according to division guidelines
Minimize shrink through proper handling, rotation, markdowns, and waste control
Merchandising & Sales
Support execution of promotional, seasonal, and everyday deli displays
Ensure correct pricing, signage, and appealing presentation
Assist with monitoring sales trends and daily production needs
Associate Support & Leadership
Assist with scheduling, training, and supervising deli associates
Lead and support associates during assigned shifts in the absence of the Deli Manager
Coach associates on proper procedures, customer service expectations, and safety standards
Administrative & Operational Support
Assist with completing required department paperwork, logs, and reports
Support audits, inspections, and corrective actions
Implement emergency procedures during equipment or system malfunctions
Comply with company grooming, dress code, and conduct standards
Qualifications Required
Previous deli, food service, or grocery retail experience
Knowledge of food safety, sanitation, and safe food handling practices
Ability to work in hot and cold environments and stand for extended periods
Ability to lift up to 50 lbs and perform repetitive tasks
Strong customer service and communication skills
Preferred
Prior lead or supervisory experience in a deli or food service environment
Familiarity with inventory systems, ordering processes, and shrink control
Work Schedule & Environment
Flexible schedule including nights, weekends, and holidays as required
Work performed in a deli/food production environment with exposure to heat, refrigeration, and food prep equipment
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Key Responsibilities Customer Service
Promote a friendly, service‑focused environment with fast and courteous customer assistance
Help customers with product selection, special orders, and preparation suggestions
Address customer questions or issues promptly and elevate when necessary
Department Operations
Assist with day‑to‑day deli operations including food preparation, slicing, cooking, packaging, and merchandising
Ensure department cleanliness, sanitation, and organized work areas throughout the deli, prep areas, coolers, and equipment
Support opening and closing procedures as assigned
Food Safety & Compliance
Ensure adherence to food safety, sanitation, temperature control, and handling standards
Enforce code dating, labeling, and rotation procedures to maintain freshness and regulatory compliance
Follow all local, state, federal, and company food safety requirements
Inventory & Ordering
Assist with inventory control to maintain proper product levels, freshness, and variety
Help with ordering, receiving, stocking, and rotating deli products according to division guidelines
Minimize shrink through proper handling, rotation, markdowns, and waste control
Merchandising & Sales
Support execution of promotional, seasonal, and everyday deli displays
Ensure correct pricing, signage, and appealing presentation
Assist with monitoring sales trends and daily production needs
Associate Support & Leadership
Assist with scheduling, training, and supervising deli associates
Lead and support associates during assigned shifts in the absence of the Deli Manager
Coach associates on proper procedures, customer service expectations, and safety standards
Administrative & Operational Support
Assist with completing required department paperwork, logs, and reports
Support audits, inspections, and corrective actions
Implement emergency procedures during equipment or system malfunctions
Comply with company grooming, dress code, and conduct standards
Qualifications Required
Previous deli, food service, or grocery retail experience
Knowledge of food safety, sanitation, and safe food handling practices
Ability to work in hot and cold environments and stand for extended periods
Ability to lift up to 50 lbs and perform repetitive tasks
Strong customer service and communication skills
Preferred
Prior lead or supervisory experience in a deli or food service environment
Familiarity with inventory systems, ordering processes, and shrink control
Work Schedule & Environment
Flexible schedule including nights, weekends, and holidays as required
Work performed in a deli/food production environment with exposure to heat, refrigeration, and food prep equipment
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