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Global IT Support & Cybersecurity Specialist

Inside Higher Ed, Baltimore, MD, United States


A global non-profit organization is seeking an IT Technical Support Officer to provide frontline support to its global staff in Baltimore. Responsibilities include managing service requests, maintaining IT assets, and ensuring compliance with cybersecurity policies. The role requires troubleshooting skills, proficiency in Microsoft 365, and three years of experience in IT support. Preferred qualifications include relevant certifications and the ability to travel internationally. #J-18808-Ljbffr