Mid-Level Communications Specialist
NetImpact Strategies, Shiloh, IL, United States
Job Details
Job Title:
Mid-Level Communications Specialist
Location:
US-IL-Scott AFB
Job ID:
2026-3695
Category:
Information Technology
Type:
Full Time
Responsibilities
Serve as a key representative, aligning with organizational priorities through effective communication and relationship management to ensure superior service delivery and positive customer connection
Understand client needs and preferences, addressing concerns promptly to enhance customer experience and expand service offerings
Develop compelling storytelling and editorial direction for communication artifacts ensuring consistency in messaging
Use visual storytelling techniques to communicate complex changes in an accessible way, helping stakeholders adopt new processes and transition smoothly to the future state
Craft and refine messages to align with the organization's brand and strategic goals, ensuring communications are clear, concise, and engaging for stakeholders
Collaborate with OCM specialists, graphic designers, and the client to create content that aligns with OCM assessments and stakeholder management insights
Supervise the design and creation of graphics, digital media, and visual content for change effort communications across a diversity of formats (e.g., briefings, newsletters, flyers, posters, fact sheets, websites, social media, news and announcements, trifolds, and branding materials)
Develop and implement social media strategies for clients to increase engagement and reach among stakeholders, coordinating with web designers, and content creators
Monitor social media trends, respond to stakeholder inquiries, and ensure consistent messaging across all digital communication channels
Leads the refinement of a seamless customer experience across all communication touchpoints, such as conference content, briefings, and social media
Ensure all communication materials adhere to copyright regulations, brand guidelines, and organizational values
Develop comprehensive communication strategies and engagement plans to support the client program
Define clear communication goals and key performance indicators (KPIs) to measure the effectiveness of communication efforts
Track and analyze communication effectiveness using metrics such as audience reach, engagement, and sentiment analysis to inform adjustments to strategies and tactics
Work closely with program offices, graphic designers, and other communication teams to ensure consistent and coordinated messaging across all communication channels
Qualifications Required Qualifications
Bachelor's degree in Communications, Business, Public Relations, Marketing, Journalism, or a related field
Federal Consulting Experience
At least 3-6 years of experience in communications, public relations, or related fields, with a strong track record of leading communication initiatives
Strong writing, editing, and verbal communication skills
Ability to translate complex or technical information into clear, concise messaging
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
Ability to work both independently and collaboratively in a fast-paced environment
Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model)
U.S. Citizenship
Must reside within 50 miles of Scott AFB, IL
Eligible for Secret Clearance
Preferred Qualifications
Advanced certification in Communications, Public Relations, or equivalent fields is a plus
Additional certifications in leadership or strategic communication are advantageous
Expertise in visual storytelling, graphic design, and the creation of digital media
Advanced proficiency in communication tools, social media platforms, and content management systems
Experience with digital communications tools (e.g., SharePoint, web content platforms, email marketing tools)
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Mid-Level Communications Specialist
Location:
US-IL-Scott AFB
Job ID:
2026-3695
Category:
Information Technology
Type:
Full Time
Responsibilities
Serve as a key representative, aligning with organizational priorities through effective communication and relationship management to ensure superior service delivery and positive customer connection
Understand client needs and preferences, addressing concerns promptly to enhance customer experience and expand service offerings
Develop compelling storytelling and editorial direction for communication artifacts ensuring consistency in messaging
Use visual storytelling techniques to communicate complex changes in an accessible way, helping stakeholders adopt new processes and transition smoothly to the future state
Craft and refine messages to align with the organization's brand and strategic goals, ensuring communications are clear, concise, and engaging for stakeholders
Collaborate with OCM specialists, graphic designers, and the client to create content that aligns with OCM assessments and stakeholder management insights
Supervise the design and creation of graphics, digital media, and visual content for change effort communications across a diversity of formats (e.g., briefings, newsletters, flyers, posters, fact sheets, websites, social media, news and announcements, trifolds, and branding materials)
Develop and implement social media strategies for clients to increase engagement and reach among stakeholders, coordinating with web designers, and content creators
Monitor social media trends, respond to stakeholder inquiries, and ensure consistent messaging across all digital communication channels
Leads the refinement of a seamless customer experience across all communication touchpoints, such as conference content, briefings, and social media
Ensure all communication materials adhere to copyright regulations, brand guidelines, and organizational values
Develop comprehensive communication strategies and engagement plans to support the client program
Define clear communication goals and key performance indicators (KPIs) to measure the effectiveness of communication efforts
Track and analyze communication effectiveness using metrics such as audience reach, engagement, and sentiment analysis to inform adjustments to strategies and tactics
Work closely with program offices, graphic designers, and other communication teams to ensure consistent and coordinated messaging across all communication channels
Qualifications Required Qualifications
Bachelor's degree in Communications, Business, Public Relations, Marketing, Journalism, or a related field
Federal Consulting Experience
At least 3-6 years of experience in communications, public relations, or related fields, with a strong track record of leading communication initiatives
Strong writing, editing, and verbal communication skills
Ability to translate complex or technical information into clear, concise messaging
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
Ability to work both independently and collaboratively in a fast-paced environment
Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model)
U.S. Citizenship
Must reside within 50 miles of Scott AFB, IL
Eligible for Secret Clearance
Preferred Qualifications
Advanced certification in Communications, Public Relations, or equivalent fields is a plus
Additional certifications in leadership or strategic communication are advantageous
Expertise in visual storytelling, graphic design, and the creation of digital media
Advanced proficiency in communication tools, social media platforms, and content management systems
Experience with digital communications tools (e.g., SharePoint, web content platforms, email marketing tools)
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