BDC Representative | Hourly - Tonkin Honda

## Description**Your Voice is the Key to Our Success.****Ron Tonkin Honda**, we’re looking for more than just a representative—we’re looking for the future face (and voice) of our service department. If you thrive in a fast-paced environment and want to turn your communication skills into a high-octane career with one of Portland’s most legendary automotive groups, we have a seat waiting for you.Joining Ron Tonkin Honda means becoming part of a Northwest legacy that has set the standard for over 60 years. We don’t just hire employees; we invest in people.* **A Proven Path Forward:** We love to promote from within. The BDC is the perfect "launchpad" to move into Service Advising, Sales, or Management.* **The Power of the Group:** As part of a massive regional network, you get the stability and top-tier benefits of a large corporation with the warm, supportive feel of a local family business.* **A Culture of Respect:** We know that a high-volume call center can be demanding. That’s why we prioritize a positive shop culture, professional mentorship, and a team that has your back.* **Community Roots:** Work for a brand that is deeply invested in giving back to the Portland community we all call home.### ***BDC Service Representative Job Responsibilities**** **Be the First Impression:** Answer inbound calls with energy and professionalism.* **Master the Schedule:** Help our guests book the essential services their vehicles need to stay safe on the road.* **Maintain the Connection:** Perform outbound follow-ups and confirm appointments to ensure our shop runs like a well-oiled machine.* **Solve Problems:** Act as the bridge between our guests and our expert technicians.Work Schedule: Mon-Fri or Tue-Sat***BDC Service Representative Benefits and Compensation***On top of competitive pay, we are proud to offer...* Employer-subsidized Medical and Dental insurance, with comprehensive coverage options* Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth* A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family* 401(k) with Company Match* Generous Paid Time Off that begins accruing from Day 1* Exclusive employee pricing for you and your family on parts, service, and vehicles## Qualifications***BDC Service Representative Qualifications**** **Experience:** 1 year of prior customer service (Retail, Hospitality, or Call Center experience transfers perfectly!)* **Communication:** Exceptional phone etiquette and a reliable, professional "phone voice."* **Education:** HS Diploma or equivalent*Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.***Stop looking for a "job" and start building your legacy.** If you have the drive, the reliability, and the personality to lead our guest experience, we want to meet you. Don't let your talent go unnoticed in a typical call center—bring it to a place where it counts.**Claim your spot on the Ron Tonkin Honda team and drive your career forward—Apply Today!** #J-18808-Ljbffr