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Donor Recruitment Associate (Sales)

American Red Cross, Cape Girardeau, MO, United States


WHAT YOU NEED TO KNOW

This role is essential in supporting blood drive operations and ensuring successful collection goals. The position involves managing blood drive activities, securing donor appointments, and providing on-site assistance during drives. KEY RESPONSIBILITIES

Assist Account Managers in achieving blood drive goals through activities such as on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing online appointment schedules (including data entry), and working sign-up tables and recruitment meeting preparations. Maintain oversight and accurate record keeping in relationship management software and the Online Scheduling System (OLS) to ensure proper blood drive management and provide tracking and statistical data on sponsor group performance. Provide organizational and operational support to blood program leaders to help achieve collection and annual goals. Schedule and deliver educational programs for sponsor contacts, recruitment committees, line volunteers, and volunteer telerecruiters to meet collection objectives and comply with all regulations, procedures, and directives. Effectively utilize organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity. Cover vacant territories as directed. Provide own transportation for business purposes. WHAT YOU NEED TO SUCCEED

Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills, are required. A current valid driver’s license and good driving record are required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE

Sales Experience Preferred BENEFITS FOR YOU

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition The salary range for this position is: $46,000-$56,000. Salary amounts are aligned to the geographic location of work; other factors may affect actual salary.

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