Donor Recruitment Associate
American Red Cross, Frankfort, KY, United States
Job Description
The role supports blood drive operations by assisting account managers in ensuring blood drives achieve goals through drive management activities such as on-site recruitment, presentations to sponsoring organizations, online appointment scheduling, data entry, and recruitment meeting preparations.
Salary and Locations Salary:
$47,000 - $62,700
Coverage areas:
Central and Southern cities of Ohio
Responsibilities
Assist account managers in ensuring blood drives achieve goals through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing online appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations.
Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on sponsor group performance.
Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
Schedule and implement education programs for sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and comply with all relevant regulations, procedures and directives.
Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
Scope Individual contributor that works under close supervision. Use technical knowledge to solve routine types of problems.
Qualifications Education:
Bachelor’s degree required.
Experience:
1 year of related experience preferred or equivalent combination of education and related experience required.
Management Experience: N/A
Skills & Abilities:
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Responsible for providing own transportation for business purposes. Ability to work on a team.
Travel:
May be required to travel to sites throughout the Red Cross organization.
Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Physical Requirements Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
Benefits
Medical, Dental, Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Disclaimer The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Equal Opportunity Employer The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
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Salary and Locations Salary:
$47,000 - $62,700
Coverage areas:
Central and Southern cities of Ohio
Responsibilities
Assist account managers in ensuring blood drives achieve goals through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing online appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations.
Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on sponsor group performance.
Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
Schedule and implement education programs for sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and comply with all relevant regulations, procedures and directives.
Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
Scope Individual contributor that works under close supervision. Use technical knowledge to solve routine types of problems.
Qualifications Education:
Bachelor’s degree required.
Experience:
1 year of related experience preferred or equivalent combination of education and related experience required.
Management Experience: N/A
Skills & Abilities:
Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Responsible for providing own transportation for business purposes. Ability to work on a team.
Travel:
May be required to travel to sites throughout the Red Cross organization.
Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Physical Requirements Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
Benefits
Medical, Dental, Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Disclaimer The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Equal Opportunity Employer The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
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