Escrow Assistant
First American Financial Corp., Austin, TX, United States
Who We Are
First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans.
First American is an equal opportunity employer in every sense of the term.
Position Overview We are looking to add an Escrow Assistant to our growing team in Austin, TX. In this role you will work in a dynamic, fast‑paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties.
What You’ll Do:
Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow‑up.
Communicate regularly with customers during the escrow process flow.
Interpret various agreements as they relate to escrow closings.
Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.
What You’ll Bring:
Passion for helping customers while maintaining a professional and positive attitude.
Excellent verbal and written communication with both our internal teams and external customers.
Problem solver with strong organizational skills, detail oriented, a natural curiosity with an eagerness to learn.
Thrives in contributing to a team working together to deliver beyond customer expectations.
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
High school diploma or equivalent.
2+ years of escrow-related experience preferred.
What We Offer: Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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First American is an equal opportunity employer in every sense of the term.
Position Overview We are looking to add an Escrow Assistant to our growing team in Austin, TX. In this role you will work in a dynamic, fast‑paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties.
What You’ll Do:
Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow‑up.
Communicate regularly with customers during the escrow process flow.
Interpret various agreements as they relate to escrow closings.
Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.
What You’ll Bring:
Passion for helping customers while maintaining a professional and positive attitude.
Excellent verbal and written communication with both our internal teams and external customers.
Problem solver with strong organizational skills, detail oriented, a natural curiosity with an eagerness to learn.
Thrives in contributing to a team working together to deliver beyond customer expectations.
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
High school diploma or equivalent.
2+ years of escrow-related experience preferred.
What We Offer: Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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