Mediabistro logo
job logo

Customer Service Representative

Interim HealthCare of Augusta, Whiteville, NC, United States


Client Service Representative (CSR) in Whiteville / Supply areas

Experience a culture that values CSRs for the vital role they play. At Interim HealthCare®, you’ll be part of an organization that cares for its employees as much as the clients and patients they serve.

Our Client Service Representatives enjoy some excellent benefits:

Make a positive impact in the lives of others through the work you do

Family-oriented culture that promotes work-life balance

PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits

As a Client Service Representative, here’s a big-picture view of what you’ll do:

Assist our Client Service Supervisor in ensuring compliance with quality and operational standards

You will be in your home office in Whiteville three (3) days & Supply office two (2) days a week.

Schedule staff and improve the process of client/patient scheduling for home care services

Document job orders, receive referrals and assist with staffing orders

Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions

A few must-haves for Client Service Representatives:

Excellent oral and written communication skills

Strong organizational skills, attention to detail and computer software proficiency

Punctuality

Dependable transportation / Valid DL / Valid Vehicle Insurance

Ability to pass Drug & Background screen

Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.

Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

#J-18808-Ljbffr