Customer Service Representative
Interim HealthCare Inc., Whiteville, NC, United States
Client Service Representative (CSR)
Location: Whiteville / Supply areas
Experience a culture that values CSRs for the vital role they play. At Interim HealthCare®, you’ll be part of an organization that cares for its employees as much as the clients and patients they serve.
Benefits
Make a positive impact in the lives of others through the work you do
Family‑oriented culture that promotes work‑life balance
PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits
Responsibilities
Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
Work from home office in Whiteville three days and supply office two days a week
Schedule staff and improve the process of client/patient scheduling for home‑care services
Document job orders, receive referrals and assist with staffing orders
Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
Qualifications
Excellent oral and written communication skills
Strong organizational skills, attention to detail, and computer software proficiency
Punctuality
Dependable transportation / Valid DL / Valid Vehicle Insurance
Ability to pass drug and background screen
Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home‑care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family‑oriented culture that values and appreciates home‑care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.
Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Experience a culture that values CSRs for the vital role they play. At Interim HealthCare®, you’ll be part of an organization that cares for its employees as much as the clients and patients they serve.
Benefits
Make a positive impact in the lives of others through the work you do
Family‑oriented culture that promotes work‑life balance
PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits
Responsibilities
Assist our Client Service Supervisor in ensuring compliance with quality and operational standards
Work from home office in Whiteville three days and supply office two days a week
Schedule staff and improve the process of client/patient scheduling for home‑care services
Document job orders, receive referrals and assist with staffing orders
Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions
Qualifications
Excellent oral and written communication skills
Strong organizational skills, attention to detail, and computer software proficiency
Punctuality
Dependable transportation / Valid DL / Valid Vehicle Insurance
Ability to pass drug and background screen
Why Work for Interim HealthCare? Founded in 1966, Interim HealthCare is the nation’s first home‑care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family‑oriented culture that values and appreciates home‑care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.
Interim HealthCare is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
#J-18808-Ljbffr