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Digital Marketing & Guest Experience Associate

Granite State Gaming & Hospitality, Rochester, NH, United States


What You'll Expect As the Digital Marketing & Guest Experience Associate, you’ll be responsible for supporting the online presence and guest engagement strategies across all Granite State Gaming & Hospitality (GSGH) properties. This hybrid role combines digital marketing execution with on‑site guest service responsibilities, ensuring a seamless brand experience both online and in‑person. What You'll Do Manage social media and create engaging content Monitor reviews and track digital performance Support marketing campaigns and events Ensure consistent branding across all digital platforms Coordinate promotions across properties Greet guests, build relationships, and enhance their experience Assist with guest inquiries and on‑site activations What You'll Bring Strong communication and interpersonal skills Organized, detail‑oriented, and able to manage multiple priorities Customer‑focused mindset with a passion for hospitality Knowledge of social media platforms and digital marketing basics Analytical thinking with the ability to interpret performance data Positive, energetic, and professional attitude What We Require Bachelor’s degree in Marketing or related field (or equivalent experience) Familiarity with Google Analytics and social platforms Must be 21+ and eligible to obtain a gaming license Availability for flexible hours #J-18808-Ljbffr