Senior Manager, Website & UX Strategy
Connect Search, LLC, New York, NY, United States
About the Firm
A market-leading private credit manager and direct lender specializing in financing solutions for companies backed by private equity sponsors.
About the Role The Senior Manager, Website & UX Strategy is responsible for day-to-day management, strategic direction, and continuous optimization of the firm's website ecosystem. Sitting at the intersection of website operations and UX/UI strategy, this role leads the ongoing evolution of the firm's digital experience - including platform capabilities, user experience, design systems, and analytics.
Key Responsibilities Own the day-to-day management and long-term evolution of the firm's website portfolio, supporting the transition to a scalable global model Serve as the primary website product owner — setting standards, governing usage, and ensuring sites are accurate, compliant, accessible, and high-performing Lead major website initiatives including redesigns, platform upgrades, CMS migrations, and new site launches from strategy through execution Conduct ongoing site audits to identify opportunities in usability, design consistency, content effectiveness, accessibility, and performance Apply user research, audience analysis, and competitive reviews to inform experience decisions Translate user needs and business goals into clear requirements including user journeys, wireframes, prototypes, and functional specs Partner with content owners on website content strategy, ensuring alignment with brand and regulatory standards Define and own the web analytics ecosystem (GA4, GTM, dashboards) and performance measurement Serve as hands-on backup across the digital team as needed
Qualifications Bachelor's degree or equivalent Significant experience designing and managing website experiences, preferably in financial services targeting institutional and intermediary audiences Advanced, hands-on experience with CMS/DXP platforms such as WordPress, Adobe Experience Manager (AEM), Sitecore, or equivalent Strong UX/UI experience — user journeys, experience frameworks, wireframes, and prototypes; proficiency with Figma Experience conducting user research, competitive analysis, and stakeholder interviews Working knowledge of digital analytics (GA4, GTM) and applying insights to optimization Experience contributing to or governing design systems and digital standards HTML, CSS, and JavaScript experience a plus
Compensation & Benefits Competitive base salary plus performance bonus. Benefits include 401(k) match, generous PTO, comprehensive medical/dental/vision, parental leave, fertility and family planning programs, concierge medical services, financial planning support, and firm-sponsored gym memberships.
About the Role The Senior Manager, Website & UX Strategy is responsible for day-to-day management, strategic direction, and continuous optimization of the firm's website ecosystem. Sitting at the intersection of website operations and UX/UI strategy, this role leads the ongoing evolution of the firm's digital experience - including platform capabilities, user experience, design systems, and analytics.
Key Responsibilities Own the day-to-day management and long-term evolution of the firm's website portfolio, supporting the transition to a scalable global model Serve as the primary website product owner — setting standards, governing usage, and ensuring sites are accurate, compliant, accessible, and high-performing Lead major website initiatives including redesigns, platform upgrades, CMS migrations, and new site launches from strategy through execution Conduct ongoing site audits to identify opportunities in usability, design consistency, content effectiveness, accessibility, and performance Apply user research, audience analysis, and competitive reviews to inform experience decisions Translate user needs and business goals into clear requirements including user journeys, wireframes, prototypes, and functional specs Partner with content owners on website content strategy, ensuring alignment with brand and regulatory standards Define and own the web analytics ecosystem (GA4, GTM, dashboards) and performance measurement Serve as hands-on backup across the digital team as needed
Qualifications Bachelor's degree or equivalent Significant experience designing and managing website experiences, preferably in financial services targeting institutional and intermediary audiences Advanced, hands-on experience with CMS/DXP platforms such as WordPress, Adobe Experience Manager (AEM), Sitecore, or equivalent Strong UX/UI experience — user journeys, experience frameworks, wireframes, and prototypes; proficiency with Figma Experience conducting user research, competitive analysis, and stakeholder interviews Working knowledge of digital analytics (GA4, GTM) and applying insights to optimization Experience contributing to or governing design systems and digital standards HTML, CSS, and JavaScript experience a plus
Compensation & Benefits Competitive base salary plus performance bonus. Benefits include 401(k) match, generous PTO, comprehensive medical/dental/vision, parental leave, fertility and family planning programs, concierge medical services, financial planning support, and firm-sponsored gym memberships.