Hybrid Service Desk Analyst: End-User IT Support

A leading technology company is seeking a Service Desk Analyst to resolve support tickets and ensure a high-quality end-user experience. This role involves troubleshooting Windows and Mac environments, supporting Microsoft 365 applications, and managing ITSM tickets. The ideal candidate has 3-5 years in IT Support, excellent customer service skills, and experience with remote support tools. The position offers a flexible working policy, with in-office presence required on specific days. #J-18808-Ljbffr