Director, Learning & Development
Centerfield, Los Angeles, CA, United States
Overview
Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for leading brands, powered by the Dugout platform. Centerfield acquires customers at scale for residential service, insurance, e-commerce, and B2B brands. We are seeking a Director, Learning & Development to own the execution of high-impact corporate learning programs across US, UK, and Jamaica. This role is ideal for a strategic L&D leader who has coached and developed leaders up to the Senior Director level and thrives in both strategic planning and hands-on delivery. The Director will translate L&D strategy into action, design and deliver development experiences that build leadership, soft skills, and functional capabilities. The role leads a team of three Centerfielders. This is a player-coach role — equal parts strategist, facilitator, coach, and program manager. The Director must be able to influence across functions, collaborate with partners, and own all aspects of program execution. This position requires in-office presence Tuesday through Thursday each week. What You’ll Contribute
Program Leadership & Execution Fully own the implementation of the L&D strategy by managing the development and delivery of programs across core capability areas: Leadership Development (Emerging Leaders through Senior Directors) Soft Skills and Professional Development Functional Capability, including onboarding, systems/tools training, and product/business acumen Policy and Compliance Conduct learning needs analyses in partnership with stakeholders to identify skill gaps and define learning objectives. Determine the most effective learning methods and modalities for each audience – ILT, VILT, eLearning, on-the-job learning, coaching, or external resources. Partner with Instructional Design, LMS Administrator, and other L&D team members to create, launch, and sustain impactful learning experiences. Oversee and manage a portfolio of programs including facilitated workshops, cohort learning, eLearning, coaching, mentorship programs, and tuition reimbursement. Personally facilitate workshops and deliver learning experiences, particularly for Mid-Level Leaders (Directors/Senior Directors). Provide coaching and support to individual leaders as needed, helping to drive personal and professional development. Measurement & Optimization
Define success metrics and measure the effectiveness of all learning programs through feedback, performance data, business KPIs, and evaluation tools. Regularly assess program outcomes and make data-driven improvements to content, delivery, and learner engagement. Report on learning impact to senior leadership and stakeholders to demonstrate ROI and influence future investments. Collaboration & Influence
Collaborate with HR Business Partners, People Leaders, and Business Unit leaders to align learning solutions with strategic business goals. Build credibility and trust across all levels of the organization through clear communication, partnership, and high-quality execution. Serve as a strategic partner and subject matter expert on learning and development best practices. What We’re Looking For
Bachelor’s degree in Organizational Development, Human Resources, Education, or a related field 3+ years of people management experience 10+ years of progressive experience in Learning & Development, including designing, delivering, and evaluating leadership development programs Solid experience coaching and facilitating learning for leaders up to and including the Senior Director level Strong cross-functional collaboration and stakeholder influence skills across varying levels of the business Proven ability to manage end-to-end program delivery—from strategic planning to administrative execution Excellent facilitation, presentation, and communication skills Analytical mindset with experience in program evaluation and measurement Comfort working independently in a fast-paced, high-growth environment Preferred
Experience in a tech, startup, or global business environment Familiarity with LMS platforms and tools such as LinkedIn Learning, Confluence, and Microsoft Office Suite Coaching certification or advanced credentials in adult learning, leadership development, or instructional design Life at Centerfield
This is a hybrid position, and employees are expected to work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday Competitive salary + semi-annual bonus Unlimited PTO – take a break when you need it! Industry-leading medical, dental, and vision plans + generous parental leave 401(k) company match plan – fully vested on day 1 Outside patio overlooking Playa Vista + cabanas, firepits & working grills Monthly happy hours, catered lunches + daily food trucks Award-winning culture & unprecedented team spirit Fully stocked kitchens with snacks & drinks Breakroom with games, couches, and workout equipment Free onsite gym + locker rooms Paid charity and volunteer days Monthly team outings Career growth – we promote from within AI & Interview Policy Centerfield uses AI tools to support efficiency and fairness in our hiring process. Candidates may use AI tools to prepare for interviews, but responses should reflect their own knowledge and judgment. The use of AI tools to generate responses during live interviews or assessments is not permitted unless stated otherwise. For more information about our collection, use, and disclosure of personal information in connection with evaluating candidacy, please visit our Privacy Policy. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. Compensation Range: $140K - $155K
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Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for leading brands, powered by the Dugout platform. Centerfield acquires customers at scale for residential service, insurance, e-commerce, and B2B brands. We are seeking a Director, Learning & Development to own the execution of high-impact corporate learning programs across US, UK, and Jamaica. This role is ideal for a strategic L&D leader who has coached and developed leaders up to the Senior Director level and thrives in both strategic planning and hands-on delivery. The Director will translate L&D strategy into action, design and deliver development experiences that build leadership, soft skills, and functional capabilities. The role leads a team of three Centerfielders. This is a player-coach role — equal parts strategist, facilitator, coach, and program manager. The Director must be able to influence across functions, collaborate with partners, and own all aspects of program execution. This position requires in-office presence Tuesday through Thursday each week. What You’ll Contribute
Program Leadership & Execution Fully own the implementation of the L&D strategy by managing the development and delivery of programs across core capability areas: Leadership Development (Emerging Leaders through Senior Directors) Soft Skills and Professional Development Functional Capability, including onboarding, systems/tools training, and product/business acumen Policy and Compliance Conduct learning needs analyses in partnership with stakeholders to identify skill gaps and define learning objectives. Determine the most effective learning methods and modalities for each audience – ILT, VILT, eLearning, on-the-job learning, coaching, or external resources. Partner with Instructional Design, LMS Administrator, and other L&D team members to create, launch, and sustain impactful learning experiences. Oversee and manage a portfolio of programs including facilitated workshops, cohort learning, eLearning, coaching, mentorship programs, and tuition reimbursement. Personally facilitate workshops and deliver learning experiences, particularly for Mid-Level Leaders (Directors/Senior Directors). Provide coaching and support to individual leaders as needed, helping to drive personal and professional development. Measurement & Optimization
Define success metrics and measure the effectiveness of all learning programs through feedback, performance data, business KPIs, and evaluation tools. Regularly assess program outcomes and make data-driven improvements to content, delivery, and learner engagement. Report on learning impact to senior leadership and stakeholders to demonstrate ROI and influence future investments. Collaboration & Influence
Collaborate with HR Business Partners, People Leaders, and Business Unit leaders to align learning solutions with strategic business goals. Build credibility and trust across all levels of the organization through clear communication, partnership, and high-quality execution. Serve as a strategic partner and subject matter expert on learning and development best practices. What We’re Looking For
Bachelor’s degree in Organizational Development, Human Resources, Education, or a related field 3+ years of people management experience 10+ years of progressive experience in Learning & Development, including designing, delivering, and evaluating leadership development programs Solid experience coaching and facilitating learning for leaders up to and including the Senior Director level Strong cross-functional collaboration and stakeholder influence skills across varying levels of the business Proven ability to manage end-to-end program delivery—from strategic planning to administrative execution Excellent facilitation, presentation, and communication skills Analytical mindset with experience in program evaluation and measurement Comfort working independently in a fast-paced, high-growth environment Preferred
Experience in a tech, startup, or global business environment Familiarity with LMS platforms and tools such as LinkedIn Learning, Confluence, and Microsoft Office Suite Coaching certification or advanced credentials in adult learning, leadership development, or instructional design Life at Centerfield
This is a hybrid position, and employees are expected to work in our Playa Vista, CA office every Tuesday, Wednesday & Thursday Competitive salary + semi-annual bonus Unlimited PTO – take a break when you need it! Industry-leading medical, dental, and vision plans + generous parental leave 401(k) company match plan – fully vested on day 1 Outside patio overlooking Playa Vista + cabanas, firepits & working grills Monthly happy hours, catered lunches + daily food trucks Award-winning culture & unprecedented team spirit Fully stocked kitchens with snacks & drinks Breakroom with games, couches, and workout equipment Free onsite gym + locker rooms Paid charity and volunteer days Monthly team outings Career growth – we promote from within AI & Interview Policy Centerfield uses AI tools to support efficiency and fairness in our hiring process. Candidates may use AI tools to prepare for interviews, but responses should reflect their own knowledge and judgment. The use of AI tools to generate responses during live interviews or assessments is not permitted unless stated otherwise. For more information about our collection, use, and disclosure of personal information in connection with evaluating candidacy, please visit our Privacy Policy. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. Compensation Range: $140K - $155K
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