Employee Benefits Account Assistant
The Quick USA, Inc, Torrance, CA, United States
$45~60K
REDAC Advantage LLC is an equal opportunity employer committed to creating and celebrating a diverse workplace. We are seeking an Account Assistant for our Employee Benefits division in Torrance, CA.
Work in the office every day for the first 3 months. Then a hybrid arrangement of 2 days working from home is available.
Assist Account Representative for day-to-day service for clients including claims, billing eligibility, and service issues.
Assist renewal process, enrollments, terminations, and COBRA.
Provide administrative support to Employee Benefit Manager and Account Representatives.
Prepare, format, and edit a range of documents.
Create and interpret a variety of reports.
Organize market research and analyze questionnaires and other forms of feedback.
Maintain a clear understanding of carrier's product offerings and processes to maintain efficient workflow.
Follow broker policies and procedures including reviewing client policies and maintaining client files.
Ensure accuracy of the Broker's administration system, AMS360, in a timely manner.
Assist implementation activities for new and existing clients.
Assist in completion and processing of applications.
Assist Account Representative with schedules and preparation for open enrollment meetings.
Collect forms, data, and schedules for regulatory compliance.
Perform general office duties and maintain a marketing database.
Handle tasks that are assigned by the Manager.
May travel within the U.S. for customer service such as enrollment meetings and strategy meetings.
Working Hours, Working style
9 AM - 5 PM, Mondays - Fridays. 1 hour paid lunch break. Possible overtime on weekdays after 5 PM. Work in the office every day for the first 3 months, then Hybrid of 2 days working from home. Working Location
Salary/Benefit
Salary Range: $45,000 - $60,000. Position Status: Non-Exempt. Qualifications
Obtaining CA Life and Health License within 3 months from the starting date is required. College Degree or equivalent experience. 1-3 years' experience in office work and understanding of basic business. Proficiency in speaking, reading, and writing in business level Japanese and English. Competency in Microsoft applications including Word, Excel, Outlook and aptitude to learn new systems (Zywave, Employee Navigator, Applied Epic). Advanced skills in Excel and strong data analysis/reporting capabilities are preferred. Experience with Adobe Creative Cloud (Photoshop, Premiere) is a plus. Effective written and verbal communication skills. High level of attention to detail and comfort with multi-tasking in a deadline-driven environment. Ability to work effectively within a team and independently. Must be a team player, responsible, productive, creative, flexible, and curious. Should be emotionally intelligent, resilient, and solution-oriented.
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9 AM - 5 PM, Mondays - Fridays. 1 hour paid lunch break. Possible overtime on weekdays after 5 PM. Work in the office every day for the first 3 months, then Hybrid of 2 days working from home. Working Location
Salary/Benefit
Salary Range: $45,000 - $60,000. Position Status: Non-Exempt. Qualifications
Obtaining CA Life and Health License within 3 months from the starting date is required. College Degree or equivalent experience. 1-3 years' experience in office work and understanding of basic business. Proficiency in speaking, reading, and writing in business level Japanese and English. Competency in Microsoft applications including Word, Excel, Outlook and aptitude to learn new systems (Zywave, Employee Navigator, Applied Epic). Advanced skills in Excel and strong data analysis/reporting capabilities are preferred. Experience with Adobe Creative Cloud (Photoshop, Premiere) is a plus. Effective written and verbal communication skills. High level of attention to detail and comfort with multi-tasking in a deadline-driven environment. Ability to work effectively within a team and independently. Must be a team player, responsible, productive, creative, flexible, and curious. Should be emotionally intelligent, resilient, and solution-oriented.
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