
Service Desk Analyst II — Hybrid/Remote Support
Farm Credit Financial Partners, Inc., Springfield, MA, United States
A financial services company is seeking a Service Desk Analyst II to provide advanced application and technical support. The ideal candidate should have at least 2 years of experience in IT support, excellent troubleshooting skills, and familiarity with Salesforce and ServiceNow. You will deliver high-quality support, collaborate with other departments, and document all support activities. The role offers a hybrid work model allowing for flexibility between in-office and remote work.
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