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Customer Service Representative French / German (Eggenfelden, DE)

Parking Network BV, New Bremen, OH, United States


The UAI Group offers market-leading, local and cross-border debt collection for municipalities (local governments) and private companies in the area of traffic-related surcharges and administrative fees throughout Europe.

In recent years, we have become one of the leading specialists in the international identification of affected vehicle owners and the recovery of unpaid fees.

To strengthen our team, we are looking for a customer service representative (French / German) (m/f/d) for full-time employment, starting immediately.

Tasks

Telephone and written communication with customers

Expert advice

Customer-oriented problem solving

Ensuring the client's quality requirements and customer satisfaction

Recording business transactions in the company software

Successfully completed vocational training

Prior experience in customer service or debt collection is advantageous, but not a requirement – motivated career changers are also welcome.

Excellent German skills, both spoken and written.

Fluent French skills, ideally at a native speaker level.

Confident use of common Microsoft Office applications

A strong, collegial environment in a motivated and modern working atmosphere

Very good, structured onboarding process

Professional work equipment

Home office option

Employee massages

Subsidized company pension scheme

Bonus card with a €50 purchase value per month

27 days of vacation, increasing annually to 32 days

Free drinks & fruit

Free parking

Have we sparked your interest? Then we look forward to receiving a compelling application from you.

Please note:

This job description is translated from German.

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