Customer Service Representative (East Syracuse)
Indotronix Avani Group, East Syracuse, NY, United States
Title: CSR Call Center
Location: East Syracuse, NY, 13057
Duration: 24 Months
Rate: $19/hr on w2
Job Specific Requirements : Job Title: Product Registration Representative Provide support to our Distributor Network Communicate warranty coverage updates to our Distribution Network Ensure that product model/serial numbers are loaded into our system Communicate with Distributor Warranty Admins via email and telephone How the Product Registration Team helps our customers: Provide website navigation instruction for registering products online Register equipment for homeowners when customer has no internet access Provide customer warranty information Make corrections to product registrations as needed by homeowners, dealers, or distributors Refer customer to correct person/team when not a registration issue Provide customer with product registration confirmations when needed 2+ years experience in customer service 2+ years experience with Word/Excel/Powerpoint Salesforce experience preferred Shift : Standard Work Day Education : HS Diploma/GED
Job Specific Requirements : Job Title: Product Registration Representative Provide support to our Distributor Network Communicate warranty coverage updates to our Distribution Network Ensure that product model/serial numbers are loaded into our system Communicate with Distributor Warranty Admins via email and telephone How the Product Registration Team helps our customers: Provide website navigation instruction for registering products online Register equipment for homeowners when customer has no internet access Provide customer warranty information Make corrections to product registrations as needed by homeowners, dealers, or distributors Refer customer to correct person/team when not a registration issue Provide customer with product registration confirmations when needed 2+ years experience in customer service 2+ years experience with Word/Excel/Powerpoint Salesforce experience preferred Shift : Standard Work Day Education : HS Diploma/GED