Account Executive

Account Executive (In-Home Delivery)
OVERVIEW
The uShip Sales team is seeking a versatile and highly motivated Account Executive to drive new business and partner with retailers shipping large and complex household items through our In-Home Delivery (IHD) white-glove solution. IHD operates much like a startup within the larger uShip eco-system.

This is a full-cycle sales role (A → Z) with ownership across prospecting, closing, and early-stage account development. You will play a key role in winning new clients and supporting the growth of a rapidly evolving program, working closely with cross‑functional teams to deliver a seamless customer experience.

As a key member of the Sales team, you will engage with senior stakeholders, identify complex business challenges, and position uShip as a long‑term logistics partner. While the sales cycle is structured, the program itself continues to evolve—requiring adaptability, strong ownership, and a collaborative mindset.

RESPONSIBILITIES
Own the full sales cycle (A → Z) including outbound prospecting, inbound lead follow‑up, discovery, demo, proposal, and close.

Win new client business by selling uShip’s In‑Home Delivery (white‑glove) solution to furniture and oversized goods retailers

Build and manage a healthy pipeline through proactive outbound activity and partnership with Marketing

Act as a strategic advisor to clients, identifying pain points and aligning uShip’s solutions to their operational needs

Build strong relationships with key stakeholders, including senior decision‑makers

Partner closely with Customer Success Managers to ensure a smooth transition post‑sale, while maintaining visibility into account performance and growth opportunities

Mine existing accounts for expansion opportunities in collaboration with Customer Success and other internal teams

Collaborate cross‑functionally to support client needs, creatively problem‑solve within the current product, and share feedback to inform ongoing improvements

Maintain accurate and up‑to‑date pipeline and account activity within CRM

Operate with a high level of ownership in a fast‑moving, evolving environment

REQUIREMENTS

3–5 years of experience in full‑cycle B2B sales (SaaS, logistics, or related industry preferred)

Proven ability to close new business with minimal oversight

Experience managing both inbound and outbound sales motions

Strong prospecting skills with the ability to build pipeline independently

Ability to engage and influence senior‑level stakeholders

Experience working cross‑functionally in a collaborative environment

Strong communication skills (written and verbal) with attention to detail

High level of initiative, adaptability, and problem‑solving ability

Ability to balance structure in the sales process with flexibility in a growing program

Experience with CRM tools (HubSpot preferred)

Startup or small business experience is a plus

WHAT SUCCESS LOOKS LIKE

Consistently hitting new business and pipeline generation targets

Successfully transitioning new clients to Customer Success with strong onboarding momentum and through collaboration with the CS team

Building long‑term client relationships that drive expansion and retention

Location: Austin, TX 78701, remote or hybrid team environment

Salary: $92,000 base salary + commission (uncapped)

We are unable to employ remote workers in New York City, Massachusetts, Montana, Hawaii, Alaska, California, or any location outside the U.S.

We are unable to consider candidates requiring visa sponsorship or transfer, including OPT and H-1B, now or in the future.

We are not accepting applications from agencies or independent contractors at this time.

We welcome diversity in all its forms, and believe we’re better collaborators, strategizers, and thinkers because of it. uShip is an equal opportunity employer. We are inspired to find candidates who embody our Core Values. uShip prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, age, parental status, national origin, disability, or veteran status. We celebrate our differences and are committed to creating an inclusive environment for all employees.

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