Account Manager / Specialty Account Manager TEPEZZA (Endo) - Cleveland, OH

Account Manager/Specialty Account Manager – Tepezza (Endo) Territory covers: Cleveland, Akron, Canton, Youngstown, and Erie, PA What you will do In this vital role you will be responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager provides account management support to accounts within a specific geography in the designated marketplace, focusing on issues specific to their designated accounts. The SAM acts as the central account manager, driving product demand and coordinating relevant field teams to address account needs. Responsibilities Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership. Promote TEPEZZA within approved labeling in a comprehensive, fair and ethical manner consistent with industry specific and corporate legal and regulatory guidelines. Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members. Develop strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members. Consistently meet or exceed corporate sales goals. Communicate territory activity in an accurate and timely manner as directed by management. Drive product demand among targets through education on disease state and product information. Provide feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results. Adhere to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code. Work closely with patient services and market access team members, and understand their roles, to achieve overall business goals. Coordinate between accounts and relevant Horizon field teams to support full range of account needs. Educate healthcare professionals and office staff on site of care options. Attend medical congresses and society meetings as needed. Manage efforts within assigned promotional and operational budget. Maximize use of approved resources to achieve territory and account level goals. Successfully complete all Company training classes. Complete administrative duties in an accurate and timely fashion. Function as a contributing member of a high-performance team. Perform such other tasks and responsibilities as requested by the Company. Basic Qualifications Doctorate degree & 2 years of collective account management experience, sales, & commercial experience Master’s degree & 6 years of collective account management experience, sales, & commercial experience Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience Associate degree & 10 years of collective account management experience, sales, & commercial experience Preferred Qualifications Buy‑and‑bill experience with documented success and/or biologic/infusion experience strongly preferred. Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred. Site of care and reimbursement experience strongly preferred. Experience working with institutions and integrated delivery networks preferred. Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs. Approximately 80% travel (may vary by territory), including some overnight and weekend commitments. Proficient in Microsoft Office. Professional, proactive demeanor. Strong interpersonal skills. Excellent written and verbal communication skills. Benefits The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $173,255.00 to $203,081.00. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save toward retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan. Stock‑based long‑term incentives. Award‑winning time‑off plans and bi‑annual company‑wide shutdowns. Flexible work models, including remote work arrangements, where possible. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr