Service Desk Analyst
Insight Global, Orlando, FL, United States
Job Description
Insight Global is looking for a sharp Service Desk/PC Support. They will be supporting the internal employees. They will be managing tickets through the ServiceNow ticketing system, receiving inbound technical support tickets/calls/emails from internal company employees, could profiling/imaging machines, troubleshooting windows profile issues, active directory password resets, and support internal company applications.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
3+ years as a Help Desk or Service Desk
Citrix
Windows
Active Directory
SCCM
Insight Global is looking for a sharp Service Desk/PC Support. They will be supporting the internal employees. They will be managing tickets through the ServiceNow ticketing system, receiving inbound technical support tickets/calls/emails from internal company employees, could profiling/imaging machines, troubleshooting windows profile issues, active directory password resets, and support internal company applications.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
3+ years as a Help Desk or Service Desk
Citrix
Windows
Active Directory
SCCM