USMC Technical Field Service Representative
CGI Technologies and Solutions, Inc., Jacksonville, FL, United States
USMC Technical Field Service Representative
Category:
Service Desk / End User Services
Main location:
United States, Florida, Jacksonville
Position ID:
J0426-0889
Employment Type:
Full Time
CGI Federal is seeking a qualified Technical Field Service Representative to join our team. The position requires a self-motivated, detail-oriented professional with excellent communication skills, problem solving ability and organizational skills.
This position is located in Jacksonville, Florida onsite and will require 25% domestic/international travel. OCONUS including Philippians, South Korea, Norway, Saudi Arabia etc.
Your future duties and responsibilities:
Mark, Pack, Inventory, and track equipment using MCPIC software and hardware systems.
Monitor and troubleshoot network infrastructure devices to maintain full system operation and capability.
Assist with software and hardware installation and testing.
Domestic/international travel 25% of the time. (OCONUS including Philippians, South Korea, Norway, Saudi Arabia)
Provide customer support and training with logistics software and hardware.
Have proficient basic computer skills consisting of email, Microsoft Office software, electronic timesheets, network usage and basic database entry.
Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
Required qualifications to be successful in this role:
3+ Years of relevant experience
Ability to successfully complete the CGI Federal Background Investigation to include; 50 State Criminal, Education and Employment; Additionally, your ability to successfully complete a Credit and/or Driving Records Checks may be conducted if required by the contract for continued employment.
Ability to obtain and maintain a SECRET security clearance is required for continued employment; U.S. Citizenship is mandatory.
Possession of a valid state driver's license.
Must be capable of obtaining a forklift and scissor lift license.
Must be capable of lifting and moving up to 50 pounds multiple times during an 8 hour work day.
Applicants must be organized, flexible, detail-oriented, and capable of working in a team environment, but also capable of completing individual tasks in a timely manner.
US citizenship required
Able to work in a fast paced, teamwork environment.
Be willing to work in non-climate controlled, dusty environment.
Perform routine warehouse housekeeping.
Current CompTIA Security Plus Certification (or ability to obtain certification within 6 months).
Desired qualifications
on-essential skills required:
Possess an active SECRET clearance.
Logistics background and an understanding of DoW operations.
Experience with logistics support in a contracting environment.
CompTIA A+.
Compensation CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. A reasonable estimate of the current range for this role in the U.S. is $46,900.00 - $65,100.00.
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
EEO Statement Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
Accommodations for applicants with disabilities CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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Service Desk / End User Services
Main location:
United States, Florida, Jacksonville
Position ID:
J0426-0889
Employment Type:
Full Time
CGI Federal is seeking a qualified Technical Field Service Representative to join our team. The position requires a self-motivated, detail-oriented professional with excellent communication skills, problem solving ability and organizational skills.
This position is located in Jacksonville, Florida onsite and will require 25% domestic/international travel. OCONUS including Philippians, South Korea, Norway, Saudi Arabia etc.
Your future duties and responsibilities:
Mark, Pack, Inventory, and track equipment using MCPIC software and hardware systems.
Monitor and troubleshoot network infrastructure devices to maintain full system operation and capability.
Assist with software and hardware installation and testing.
Domestic/international travel 25% of the time. (OCONUS including Philippians, South Korea, Norway, Saudi Arabia)
Provide customer support and training with logistics software and hardware.
Have proficient basic computer skills consisting of email, Microsoft Office software, electronic timesheets, network usage and basic database entry.
Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
Required qualifications to be successful in this role:
3+ Years of relevant experience
Ability to successfully complete the CGI Federal Background Investigation to include; 50 State Criminal, Education and Employment; Additionally, your ability to successfully complete a Credit and/or Driving Records Checks may be conducted if required by the contract for continued employment.
Ability to obtain and maintain a SECRET security clearance is required for continued employment; U.S. Citizenship is mandatory.
Possession of a valid state driver's license.
Must be capable of obtaining a forklift and scissor lift license.
Must be capable of lifting and moving up to 50 pounds multiple times during an 8 hour work day.
Applicants must be organized, flexible, detail-oriented, and capable of working in a team environment, but also capable of completing individual tasks in a timely manner.
US citizenship required
Able to work in a fast paced, teamwork environment.
Be willing to work in non-climate controlled, dusty environment.
Perform routine warehouse housekeeping.
Current CompTIA Security Plus Certification (or ability to obtain certification within 6 months).
Desired qualifications
on-essential skills required:
Possess an active SECRET clearance.
Logistics background and an understanding of DoW operations.
Experience with logistics support in a contracting environment.
CompTIA A+.
Compensation CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. A reasonable estimate of the current range for this role in the U.S. is $46,900.00 - $65,100.00.
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
EEO Statement Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
Accommodations for applicants with disabilities CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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