Leasing Consultant
29th Street Capital, Columbus, OH, United States
Overview
The Leasing Consultant will assist Community Managers with leasing and occupancy at all properties as well as assist with marketing efforts. Essential Responsibilities
Assist Community Manager with entering and closing work orders. First point of contact for all prospects and residents. Check vacant units to ensure readiness for tours. Maintain the model unit and the pathway to the model unit. Resident Management
Aim to achieve 95% or higher occupancy. Renew 100% of resident leases at or near market value, 30 days prior to expiration; use the budgeted rent schedule or approved prices from Management Company. Show, accept applications, and complete the lease process for current and future available units. Ensure all applications are completed accurately and processed per guidelines in the Applications/Leases/Move-ins section. Submit all lease and applications to the Property Manager immediately upon completion with appropriate deposits. Ensure all leases are signed and money paid prior to issuance of property keys and access codes. Complete resident move-in and move-out checklists with residents. Deliver completed lease to Management Company within 24 hours of resident move-in. Complete the vacate settlement statement and return it and all lease copies to the office within one week. Complete weekly activity summary and time log and submit as required each week to the Management Company office. Maintain confidentiality on all property, ownership, and resident matters. Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all applicable laws pertaining to multi-family housing. Ensure clean move-ins, complete unit inspections, and place move-in gifts as appropriate. Marketing Responsibilities
Study the surrounding market, noting trends and opportunities for utilities, parking, value-added services, and community needs. Complete property surveys of neighboring properties focusing on amenities, rents, concessions, and curb appeal. Conduct Open Houses and participate in other special events as requested by Corporate Managers. Distribute resident communications when asked (newsletters, notices, etc.). Design and recommend resident retention and incentive programs; implement after approval. Post vacant apartments on Craigslist and other approved marketing venues defined by Management Company. Assist with coordinating resident appreciation events. Qualifications
REQUIRED SKILLS / ABILITIES: Superior organization and communication skills. Ability to provide courteous and professional service to residents, property managers and supervisors. Ability to maintain courteous and professional relations with vendors and other service providers. Honesty in time reporting and reliability. Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.). Valid driver’s license may be required. Education and Experience
Educational degree not required. At least one year of experience preferred. #HRP
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The Leasing Consultant will assist Community Managers with leasing and occupancy at all properties as well as assist with marketing efforts. Essential Responsibilities
Assist Community Manager with entering and closing work orders. First point of contact for all prospects and residents. Check vacant units to ensure readiness for tours. Maintain the model unit and the pathway to the model unit. Resident Management
Aim to achieve 95% or higher occupancy. Renew 100% of resident leases at or near market value, 30 days prior to expiration; use the budgeted rent schedule or approved prices from Management Company. Show, accept applications, and complete the lease process for current and future available units. Ensure all applications are completed accurately and processed per guidelines in the Applications/Leases/Move-ins section. Submit all lease and applications to the Property Manager immediately upon completion with appropriate deposits. Ensure all leases are signed and money paid prior to issuance of property keys and access codes. Complete resident move-in and move-out checklists with residents. Deliver completed lease to Management Company within 24 hours of resident move-in. Complete the vacate settlement statement and return it and all lease copies to the office within one week. Complete weekly activity summary and time log and submit as required each week to the Management Company office. Maintain confidentiality on all property, ownership, and resident matters. Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all applicable laws pertaining to multi-family housing. Ensure clean move-ins, complete unit inspections, and place move-in gifts as appropriate. Marketing Responsibilities
Study the surrounding market, noting trends and opportunities for utilities, parking, value-added services, and community needs. Complete property surveys of neighboring properties focusing on amenities, rents, concessions, and curb appeal. Conduct Open Houses and participate in other special events as requested by Corporate Managers. Distribute resident communications when asked (newsletters, notices, etc.). Design and recommend resident retention and incentive programs; implement after approval. Post vacant apartments on Craigslist and other approved marketing venues defined by Management Company. Assist with coordinating resident appreciation events. Qualifications
REQUIRED SKILLS / ABILITIES: Superior organization and communication skills. Ability to provide courteous and professional service to residents, property managers and supervisors. Ability to maintain courteous and professional relations with vendors and other service providers. Honesty in time reporting and reliability. Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.). Valid driver’s license may be required. Education and Experience
Educational degree not required. At least one year of experience preferred. #HRP
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