Collections Specialist

Collections Specialist

Position Overview:

Our client is seeking an experienced Collections Specialist to support a high‑volume Accounts Receivable team during a period of increased workload. This is an opportunity to work in a collaborative, fast‑paced environment.

Training will be fully onsite for the first two weeks, followed by a hybrid schedule (3 days onsite: Tuesday–Thursday).

Key Responsibilities for the Collections Specialist:

• Manage high‑volume collections on accounts past 30 days due
• Conduct consistent outbound collection calls and follow‑up emails
• Assist with large and complex accounts
• Review daily inboxes and prioritize collection efforts accordingly
• Partner with internal teams to resolve billing or payment issues
• For the international role: collaborate with sales teams and leadership on escalated accounts

Qualifications for the Collections Specialist:

Required:

• 2–5 years of professional collections experience
• Strong written and verbal communication skills
• Professional, confident phone presence
• Ability to work efficiently in a fast‑paced, high‑volume environment
• Comfortable learning and navigating multiple systems
• Intermediate Excel skills (VLOOKUP/XLOOKUP, pivot tables)

Preferred:

• Experience with international collections
• Familiarity with D365 or Oracle
• Experience during system integrations or process changes

What We’re Looking For

• Someone who can hit the ground running
• Calm, patient, and adaptable under pressure
• Detail‑oriented with strong follow‑through
• Team‑oriented and dependable

Work Environment & Culture

• Busy, high‑energy team with a supportive and inclusive culture
• Business casual dress code
• Strong internal collaboration and leadership support

Why This Role

• Immediate opportunity to make an impact on aging AR
• Competitive hourly pay
• Hybrid flexibility after onboarding
• Short‑term project ideal for candidates interested in temporary assignments