Bilingual Business Development Representative - Napa, California, United States

About Kastner Honda Kastner Honda has been a trusted name in the automotive industry since 1997, providing excellent service through a family-owned and operated network with over 50 locations nationwide. We are committed to delivering outstanding customer experiences and fostering professional growth for our team members. Job Details Salary: Starting from $20 per hour Job Type: Full Time Location: Napa, CA 94559 Position Overview We are seeking a self-motivated and professional Bilingual Business Development Representative to join our team. This role focuses on delivering exceptional customer service by managing inbound sales and service inquiries, coordinating appointments, and supporting both the Sales and Service departments. Key Responsibilities Handle incoming sales and service appointment requests via phone and internet. Schedule, confirm, and follow up on appointments, including missed visits. Coordinate customer questions and issues with appropriate department personnel. Track sold vehicles and maintain up-to-date hot sheets. Confirm special order parts with relevant departments. Follow up with phone and internet sales leads to generate new business. Manage paperwork, records, and necessary documentation efficiently. Provide administrative support as needed to ensure smooth operations. Work Environment and Culture At Kastner Honda, you will be part of a professional, drug-free, and non-smoking workplace committed to employee advancement and excellence. We value a positive and helpful attitude in all team members. Qualifications High school diploma or GED required. Fluency in English and a second language (bilingual) is essential. Availability to work on weekends. Previous experience in administrative, clerical, call center, or customer service roles preferred. Knowledge of the automotive industry is a plus. Strong organizational and time management skills. Proficient in computer and internet usage, including Microsoft Office. Experience with Reynolds and Reynolds software is advantageous. Professional, dependable, and friendly demeanor. WHAT WE OFFER Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace . #J-18808-Ljbffr