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Commercial Customer Service Representative (CSR)

Farmers Insurance - Jonathan Quiñónez, Norman, OK, United States


Job Description Location: North Norman, OK – right off the interstate

Hours: Monday–Friday | 9:00 AM – 6:00 PM

A growing insurance agency is looking for a Commercial Lines Customer Service Representative who enjoys helping business owners and solving problems. This role supports our commercial clients with policy service, coverage questions, certificates, and account management. We are looking for someone dependable, detail-oriented, and comfortable working in a fast-paced agency environment.

Compensation

$45,000 – $55,000 base salary (depending on experience)

Commission opportunities

Bonus opportunities

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Service commercial insurance accounts

Issue certificates of insurance

Process policy changes and endorsements

Review renewals and assist with remarketing when needed

Communicate with underwriters and carriers

Provide excellent customer service to business clients

Requirements

Commercial insurance experience preferred

Property & Casualty license preferred (or willingness to obtain)

Strong organization and communication skills

Bilingual (English/Spanish) is a plus

Detail-oriented and organized

Problem solverPositive attitude with clients

Comfortable working with systems and documentation

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