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Customer Service Representative

Manpower, Garner, NC, United States


Customer Service Representative

Our client, an organization in the consumer finance industry, is seeking a dedicated Customer Service Representative to join their team. As a Customer Service Representative, you will work directly with customers in a fast paced office environment, assisting clients with their financial needs while delivering a positive, professional experience. The ideal candidate thrives on multitasking, communicates effectively, and brings strong interpersonal skills to every interaction. Job Title: Customer Service Representative (In person) Location: Garner, NC Pay Range: $15.00/hour Shift: Mon-Fri 8am-5pm What's the Job? Respond to customer inquiries via phone, email, and in person in a professional manner Assist customers with account information, billing questions, and payment processing Maintain accurate and detailed records of customer interactions and transactions Identify, troubleshoot, and resolve customer issues efficiently Work collaboratively with team members to improve service quality What's Needed? Strong verbal and written communication skills Ability to handle multiple tasks and prioritize effectively Customer-oriented mindset with a positive attitude Basic computer skills and familiarity with customer service software 2+ years of proven experience delivering excellent in?person customer service What's in it for me? Monday-Friday schedule Potential for long term opportunity Supportive, team oriented work environment Engaging and rewarding work that makes a difference in customers' lives ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.