Part-Time Leasing Specialist - Sable Ridge North & Sable Ridge South
Avanath Capital Management, LLC, Denver, CO, United States
Overview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Part-Time
Hours
Thurs-Sat 9a-6p The Role
The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. Key Qualities
An Aptitude for Connecting – Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. An Authentic Attitude – Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. An Approach that is positive and Professional – Consistently demonstrate an approach of active listening and understanding that your participation and support are integral to the success of Avanath. Qualifications
Passion for providing exceptional customer service. 2+ year of sales and/or customer relations experience. Low Income Housing & Tax Credit experience highly desired. Bilingual (English & Spanish) highly desired. Thrives in a fast‑paced environment. Flexible schedule that may include evenings and weekends. Solid computer knowledge, Windows (Word, Excel), internet and e‑mail. Working knowledge of Yardi Voyager Property Management software. Key Accountabilities
Customer Service & Sales
At all times, provide A+ customer service. Greet and qualify all prospects. Record all telephone and in‑person visits on guest cards. Inspect models and communicate related service needs to Community Manager. Demonstrate community and apartment/model knowledge to prospects, closing the sale. Have prospects complete application and secure deposit in accordance with company procedures and Fair Housing requirements. Update availability report and process applications for approvals. Ensure apartment is ready for resident to move‑in on agreed date. Follow up on prospects that did not close and attempt to close sale again; refer to sister communities if necessary. Secure new resident signatures on appropriate paperwork prior to move‑in and orient new residents to community. Assist in monitoring renewals and follow‑up on renewal notices.
Administrative
Accept rental payments. Type lease, complete appropriate paperwork, and input information on Yardi System accurately and timely. Maintain current resident files. Distribute all company or community‑issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes. Assist management team with various tasks as required. Consistently implement policies of the community.
Resident Retention
Receive all telephone calls and in‑person visits, listening to resident requests, concerns, and comments. Complete maintenance service requests quickly and inform maintenance team; follow up if unable to respond promptly. Ensure all maintenance repairs are handled satisfactorily and inform residents of completed service requests daily. Maintain open communication with Community Manager and Maintenance Supervisor. Contribute to cleanliness and curb appeal of the community on a continuing basis. Assist in planning resident events and attend as host if directed by Community Manager.
Adherence to Property Management Rules, Regulations and Guidelines
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to the apartment industry. Under the direction of the Compliance department and the Community Manager, manage compliance file maintenance where applicable.
Physical Demands & Working Conditions
Essential staff classified; expected to report to work and adhere to all safety and business protocols. Frequent sitting and walking. Repetitive use of computer, keyboard, mouse, and phone. Reading, comprehending, writing, performing calculations, communicating verbally. May work in an elevated site and walk on uneven ground. Occasional squatting, bending, twisting, pushing, and pulling. How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We Offer
Culture built on purpose and core values – a commitment to integrity, a spirit of caring, and a focus on continuous improvement. Comprehensive benefits – health, dental & vision, 401(k), personal time off, paid holidays and more! Growth based on achievement and an emphasis on promotion from within our ranks. Development – a commitment to creating opportunities to learn and expand knowledge in the industry from online training platforms to training classes to one‑on‑one coaching. Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization enables us to proactively and creatively achieve our mission to enable opportunities for hard‑working American families. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other characteristics that make our employees unique. Benefits
Respectful communication and cooperation between all employees. Teamwork and employee participation, permitting representation of all groups and employee perspectives. Work/life balance through flexible work schedules to accommodate employees’ varying needs. Employer and employee contributions to the communities served to promote a greater understanding and respect for diversity. Compensation Range: $20—$22 USD
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Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Part-Time
Hours
Thurs-Sat 9a-6p The Role
The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. Key Qualities
An Aptitude for Connecting – Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. An Authentic Attitude – Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. An Approach that is positive and Professional – Consistently demonstrate an approach of active listening and understanding that your participation and support are integral to the success of Avanath. Qualifications
Passion for providing exceptional customer service. 2+ year of sales and/or customer relations experience. Low Income Housing & Tax Credit experience highly desired. Bilingual (English & Spanish) highly desired. Thrives in a fast‑paced environment. Flexible schedule that may include evenings and weekends. Solid computer knowledge, Windows (Word, Excel), internet and e‑mail. Working knowledge of Yardi Voyager Property Management software. Key Accountabilities
Customer Service & Sales
At all times, provide A+ customer service. Greet and qualify all prospects. Record all telephone and in‑person visits on guest cards. Inspect models and communicate related service needs to Community Manager. Demonstrate community and apartment/model knowledge to prospects, closing the sale. Have prospects complete application and secure deposit in accordance with company procedures and Fair Housing requirements. Update availability report and process applications for approvals. Ensure apartment is ready for resident to move‑in on agreed date. Follow up on prospects that did not close and attempt to close sale again; refer to sister communities if necessary. Secure new resident signatures on appropriate paperwork prior to move‑in and orient new residents to community. Assist in monitoring renewals and follow‑up on renewal notices.
Administrative
Accept rental payments. Type lease, complete appropriate paperwork, and input information on Yardi System accurately and timely. Maintain current resident files. Distribute all company or community‑issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes. Assist management team with various tasks as required. Consistently implement policies of the community.
Resident Retention
Receive all telephone calls and in‑person visits, listening to resident requests, concerns, and comments. Complete maintenance service requests quickly and inform maintenance team; follow up if unable to respond promptly. Ensure all maintenance repairs are handled satisfactorily and inform residents of completed service requests daily. Maintain open communication with Community Manager and Maintenance Supervisor. Contribute to cleanliness and curb appeal of the community on a continuing basis. Assist in planning resident events and attend as host if directed by Community Manager.
Adherence to Property Management Rules, Regulations and Guidelines
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to the apartment industry. Under the direction of the Compliance department and the Community Manager, manage compliance file maintenance where applicable.
Physical Demands & Working Conditions
Essential staff classified; expected to report to work and adhere to all safety and business protocols. Frequent sitting and walking. Repetitive use of computer, keyboard, mouse, and phone. Reading, comprehending, writing, performing calculations, communicating verbally. May work in an elevated site and walk on uneven ground. Occasional squatting, bending, twisting, pushing, and pulling. How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We Offer
Culture built on purpose and core values – a commitment to integrity, a spirit of caring, and a focus on continuous improvement. Comprehensive benefits – health, dental & vision, 401(k), personal time off, paid holidays and more! Growth based on achievement and an emphasis on promotion from within our ranks. Development – a commitment to creating opportunities to learn and expand knowledge in the industry from online training platforms to training classes to one‑on‑one coaching. Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization enables us to proactively and creatively achieve our mission to enable opportunities for hard‑working American families. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other characteristics that make our employees unique. Benefits
Respectful communication and cooperation between all employees. Teamwork and employee participation, permitting representation of all groups and employee perspectives. Work/life balance through flexible work schedules to accommodate employees’ varying needs. Employer and employee contributions to the communities served to promote a greater understanding and respect for diversity. Compensation Range: $20—$22 USD
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