Sales and Service Technician
Bridgestone Americas, Springfield, MO, United States
Position Summary
The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.
Pay Range: $14.40 - $21.51
Responsibilities
Customer service, sales, customer issue resolution – 75%
Basic vehicle service tasks, oil, tires, fluids – 25%
Store operations, opening/closing, inventory, displays – as needed
May assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development
Learn all aspects of store operations and flex between front/back shop tasks
Minimum Qualifications
High School Diploma or equivalent
Valid automobile driver's license
Customer service and career growth mindset
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
Preferred Qualifications
2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset needed in this candidate
Previous consumer retail sales experience
Previous automotive experience a plus
Previous management/supervisory experience a plus
Benefits
Medical, Dental and Vision – Starting day 1 for all teammates
Paid vacation and holidays
On‑the‑job training and company‑funded ASE certifications
Flexible work schedule
401(k) match
On‑demand pay (daily pay) program available
A supportive and engaging onboarding experience
Opportunity to develop and grow through training and regular mentorship
Corporate Social Responsibility activities
A truly global, dynamic, and challenging work environment
Agility and work/life effectiveness and long-term well‑being
A diverse and inclusive team
Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Equal Employment Opportunity Statement Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
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Pay Range: $14.40 - $21.51
Responsibilities
Customer service, sales, customer issue resolution – 75%
Basic vehicle service tasks, oil, tires, fluids – 25%
Store operations, opening/closing, inventory, displays – as needed
May assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development
Learn all aspects of store operations and flex between front/back shop tasks
Minimum Qualifications
High School Diploma or equivalent
Valid automobile driver's license
Customer service and career growth mindset
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
Preferred Qualifications
2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset needed in this candidate
Previous consumer retail sales experience
Previous automotive experience a plus
Previous management/supervisory experience a plus
Benefits
Medical, Dental and Vision – Starting day 1 for all teammates
Paid vacation and holidays
On‑the‑job training and company‑funded ASE certifications
Flexible work schedule
401(k) match
On‑demand pay (daily pay) program available
A supportive and engaging onboarding experience
Opportunity to develop and grow through training and regular mentorship
Corporate Social Responsibility activities
A truly global, dynamic, and challenging work environment
Agility and work/life effectiveness and long-term well‑being
A diverse and inclusive team
Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Equal Employment Opportunity Statement Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
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