COLLECTIONS SPECIALIST
RNR Tire Express of the Carolinas, Georgia and Eastern Tennessee, Myrtle Beach, SC, United States
RNR Tire Express is hiring a full‑time Collections Specialist.
Benefits
Medical, dental, and vision insurance
Long‑ and short‑term disability
Accident, critical illness, and cancer plans
401(k) matching plan
Paid holidays
Growth potential
Day‑to‑Day Work Schedule : Monday-Friday, 8:30 am‑6:30 pm and Saturday 8:30 am‑3:30 pm with one weekday off each week and Sundays off.
Each day you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or on the computer. You review applications, recognize and create opportunities to renew customer agreements, and make phone calls to customers regarding expired agreements and references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn‑ins of merchandise and may go out into the field to pick up product and do door hangers.
Your patience and tact are essential in enhancing relationships with customers. When challenging opportunities arise, you handle them quickly while providing top‑notch customer service. Your ability to multitask while managing call pace and keeping focus on the customer is essential to achieve weekly goals. As a Collections Specialist, you thrive in our fast‑paced, people‑driven environment and enjoy contributing to our continued success.
Ideal Candidate
Positive – a can‑do attitude that helps you rise to challenges.
Communicator – strong communication skills especially over the phone.
Passion for customer service – motivated to maintain relationships with our customers.
Patient – ability to work with customers even when they’re upset.
Multitasker – prioritize and juggle multiple tasks effectively throughout a busy workday.
Requirements
Experience as a rental agent, account executive, account manager, account collection, or rent‑to‑own.
Valid driver's license with a clean driving history.
Can pass a drug screen and background check.
Ability to work a flexible schedule.
Professional communication skills in English (bilingual is a plus!).
Strong computer and phone skills.
#J-18808-Ljbffr
Benefits
Medical, dental, and vision insurance
Long‑ and short‑term disability
Accident, critical illness, and cancer plans
401(k) matching plan
Paid holidays
Growth potential
Day‑to‑Day Work Schedule : Monday-Friday, 8:30 am‑6:30 pm and Saturday 8:30 am‑3:30 pm with one weekday off each week and Sundays off.
Each day you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or on the computer. You review applications, recognize and create opportunities to renew customer agreements, and make phone calls to customers regarding expired agreements and references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn‑ins of merchandise and may go out into the field to pick up product and do door hangers.
Your patience and tact are essential in enhancing relationships with customers. When challenging opportunities arise, you handle them quickly while providing top‑notch customer service. Your ability to multitask while managing call pace and keeping focus on the customer is essential to achieve weekly goals. As a Collections Specialist, you thrive in our fast‑paced, people‑driven environment and enjoy contributing to our continued success.
Ideal Candidate
Positive – a can‑do attitude that helps you rise to challenges.
Communicator – strong communication skills especially over the phone.
Passion for customer service – motivated to maintain relationships with our customers.
Patient – ability to work with customers even when they’re upset.
Multitasker – prioritize and juggle multiple tasks effectively throughout a busy workday.
Requirements
Experience as a rental agent, account executive, account manager, account collection, or rent‑to‑own.
Valid driver's license with a clean driving history.
Can pass a drug screen and background check.
Ability to work a flexible schedule.
Professional communication skills in English (bilingual is a plus!).
Strong computer and phone skills.
#J-18808-Ljbffr