Group Experiences and Marketing Manager l Full-Time l Cross Insurance Arena

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Position Summary As the Group Experiences and Marketing Manager, you will sell group tickets and execute revenue‑driving campaigns for Cross Insurance Arena. You will assist the Director of Marketing in planning and implementing marketing campaigns including social media, advertising, promotions, and community grassroots efforts. The preferred candidate is a motivated team member who can generate creative content while working with promoters to drive ticket sales and attendance. This role pays an annual salary of $45,000 – $50,000 and is commission eligible. Benefits for Full‑Time Roles Health, Dental and Vision Insurance; 401(k) Savings Plan; 401(k) matching; and Paid Time Off (vacation days, sick days, and 11 holidays). Open Until July 3, 2026 About the Venue The 6,200‑seat Cross Insurance Arena is a multi‑purpose entertainment and sports facility that hosts a wide variety of family shows, concerts, trade shows, and sporting events. Built in 1977 and renovated in 2012, it is also the home arena for the Maine Mariners of the ECHL. Responsibilities Work closely with the Director of Marketing in the sales and marketing efforts for events and the venue. Lead the Group Sales department in maximizing ticket revenue through the promotion of select family shows and sporting events. Develop content that promotes events and the venue for social media platforms (Facebook, Instagram, and TikTok). Assist in the creation of promotional materials using various graphic design programs. Maintain professional relationships and provide superior customer service. Generate new business opportunities for the Group Sales department using call blocks, email campaigns, networking, and social selling. Manage Salesforce CRM database and track Group Sales through reports and recaps. Work closely with the Box Office/Ticketmaster to reserve and process Group Sales ticket orders. Develop and execute fan experiences and food and beverage ticket packages. Achieve or exceed assigned sales goals. Coordinate marketing efforts between promoters, artist management, local media, and sponsors as required. Continue the development and creation of new revenue streams to maximize ticket sales such as third‑party partnerships. Help update the venue’s website on a regular basis. Perform other duties and responsibilities as assigned. Travel locally to meetings or networking events with partners and prospective clients (as necessary), and travel to company or industry conferences (1–2 events a year). Qualifications Bachelor’s degree from an accredited college/university with major coursework in Business, Communications, Marketing, Facility/Sports Management, or another related field. Minimum of 3–5 years of experience in sales, preferably with a venue, sports team, or other similar public assembly facility. Minimum of 2 years of experience in marketing within an arena, sports team, convention center, hotel, or other similar public assembly facility. Experience in Adobe Photoshop and graphic design. Experience in content creation, including editing videos for social media. Experience in ticketing or event planning. Ability to work as part of a team and independently with minimal supervision. Strong customer service and interpersonal skills. Ability to prioritize and handle multiple assignments efficiently and effectively under strict deadlines. Ability to work nights, weekends and select holidays as required, in addition to traditional business hours. Ability to travel as required. We Value Diversity At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is why we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to, veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. #J-18808-Ljbffr