Franchise Business Consultant Remote, US
Empowerfranchising, New York, NY, United States
We are seeking a Franchise Business Consultant who will partner with franchise owners to help them grow, scale, and succeed. This role will focus on supporting owners as they ramp up their businesses by providing coaching, training, and guidance in operational, sales, and technical areas. The ideal candidate will bring a mix of business acumen and industry knowledge, with a proven ability to help service-based businesses achieve stronger results. This position plays a key role in ensuring franchisees adopt best practices, drive revenue growth, and strengthen both technical and operational capabilities across the network.
Responsibilities
Coach new franchisees on business planning, ramp-up strategies, operational excellence, and overall business growth.
Deliver training and support in core areas of the business, which may include operational best practices, b2c sales, operation systems, seasonal services, or other areas of expertise.
Conduct on-site and virtual visits with owners to identify growth opportunities, evaluate needs, and provide actionable feedback.
Lead and support regional and network-wide training programs for franchisees and franchise support personnel.
Partner with internal teams and vendors to align on systems, pricing models, and brand standards.
Serve as a resource for point-of-sale (POS) training, reporting, and operational optimization.
Continuously improve tools, processes, and training resources to help owners and their teams achieve stronger results.
Qualifications
3+ years of experience in business consulting, franchise business coaching, and/or franchise ownership.
Demonstrated ability to train, mentor, or coach others to success.
Strong communication and facilitation skills, both in-person and virtually.
Collaborative and adaptable, with the ability to work effectively in a fast-paced environment.
Comfort with technology, operational systems, and field service tools.
Ability and willingness to travel up to 40%.
Preferred Qualifications
Experience supporting or working within a franchise model.
Bachelor's degree or equivalent degree/field experience.
Background in sales performance and driving revenue growth.
Key Attributes for Success
Confident coach, communicator and facilitator.
Hands‑on problem solver who thrives in the field and with people.
Flexible, adaptable, and motivated to support both business and technical success.
Passion for helping others grow and build profitable, sustainable businesses.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Responsibilities
Coach new franchisees on business planning, ramp-up strategies, operational excellence, and overall business growth.
Deliver training and support in core areas of the business, which may include operational best practices, b2c sales, operation systems, seasonal services, or other areas of expertise.
Conduct on-site and virtual visits with owners to identify growth opportunities, evaluate needs, and provide actionable feedback.
Lead and support regional and network-wide training programs for franchisees and franchise support personnel.
Partner with internal teams and vendors to align on systems, pricing models, and brand standards.
Serve as a resource for point-of-sale (POS) training, reporting, and operational optimization.
Continuously improve tools, processes, and training resources to help owners and their teams achieve stronger results.
Qualifications
3+ years of experience in business consulting, franchise business coaching, and/or franchise ownership.
Demonstrated ability to train, mentor, or coach others to success.
Strong communication and facilitation skills, both in-person and virtually.
Collaborative and adaptable, with the ability to work effectively in a fast-paced environment.
Comfort with technology, operational systems, and field service tools.
Ability and willingness to travel up to 40%.
Preferred Qualifications
Experience supporting or working within a franchise model.
Bachelor's degree or equivalent degree/field experience.
Background in sales performance and driving revenue growth.
Key Attributes for Success
Confident coach, communicator and facilitator.
Hands‑on problem solver who thrives in the field and with people.
Flexible, adaptable, and motivated to support both business and technical success.
Passion for helping others grow and build profitable, sustainable businesses.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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