Account Manager
Alera Group, Inc., Las Vegas, NV, United States
Account Manager – Employee Benefits
Hybrid | Preference for PST/MST time zones.
Overview At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking an
Account Manager
who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high‑touch experience for both clients and employees.
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.
Why Alera Group
Meaningful Impact – Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction.
Growth & Learning – Opportunities to deepen your expertise and gain exposure to a variety of clients and industries.
Collaborative Culture – Work in a team‑oriented environment that values accountability, partnership, and the principles of The Collaborative Way.
Responsibilities Client Experience & Advisory Support
Serve as a primary point of contact for key employee benefits clients and their employees.
Assist employees with day‑to‑day questions related to benefits programs and enrollment.
Meet with clients to discuss insurance needs, service issues, and ongoing support.
Maintain open communication with Producers, keeping them informed of important account activity, issues, and opportunities.
Operational & Compliance Excellence
Identify and resolve claims and billing issues by coordinating with employees and insurance carriers.
Support all aspects of the enrollment process, including eligibility, qualifying events, terminations, quoting, proposals, and plan design clarification.
Work with carriers on renewals, contract changes, and plan updates.
Prioritize workload effectively and request assistance when needed to meet service expectations.
Maintain accurate documentation and adhere to department procedures and service standards.
Growth & Retention
Partner with Producers on renewal strategy and new business opportunities.
Provide a high level of support to retain, expand, and service existing accounts.
Assist with prospect support in coordination with Producers as needed.
Participate in training, seminars, and continuing education to enhance technical expertise.
Provide training and mentoring support to peers.
Qualifications Required
High school diploma or equivalent; college degree preferred.
Minimum of three years of experience supporting employee group benefits.
Active Life & Health insurance license.
Strong listening skills and attention to detail.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Ability to work effectively in a fast‑paced environment with frequent interruptions.
Preferred
Experience with benefits enrollment systems and compliance processes.
Experience presenting benefits information to client groups.
Core Competencies
Client‑first mindset and service excellence.
Organization, thoroughness, and follow‑through.
Strong communication and collaboration.
Accountability and professionalism.
Problem‑solving and adaptability.
Compensation Salary range: $65,000 – $80,000 per year. Eligible for performance‑based bonus (if applicable).
Benefits Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model This role is
Hybrid
– 2 or fewer days in office.
Professional Development – Alera Group Academy Through Alera Group Academy, you will have access to role‑specific learning paths, leadership development programs, technical and compliance training, industry certifications and continuing education support, as well as peer learning and knowledge‑sharing communities.
Licensure & Certifications May require:
Active State Life & Health License (or other relevant license).
Ability to obtain required licensure within a specified timeframe.
Ongoing continuing education to maintain active status.
Equal Opportunity Employer Alera Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
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Overview At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking an
Account Manager
who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high‑touch experience for both clients and employees.
About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.
Why Alera Group
Meaningful Impact – Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction.
Growth & Learning – Opportunities to deepen your expertise and gain exposure to a variety of clients and industries.
Collaborative Culture – Work in a team‑oriented environment that values accountability, partnership, and the principles of The Collaborative Way.
Responsibilities Client Experience & Advisory Support
Serve as a primary point of contact for key employee benefits clients and their employees.
Assist employees with day‑to‑day questions related to benefits programs and enrollment.
Meet with clients to discuss insurance needs, service issues, and ongoing support.
Maintain open communication with Producers, keeping them informed of important account activity, issues, and opportunities.
Operational & Compliance Excellence
Identify and resolve claims and billing issues by coordinating with employees and insurance carriers.
Support all aspects of the enrollment process, including eligibility, qualifying events, terminations, quoting, proposals, and plan design clarification.
Work with carriers on renewals, contract changes, and plan updates.
Prioritize workload effectively and request assistance when needed to meet service expectations.
Maintain accurate documentation and adhere to department procedures and service standards.
Growth & Retention
Partner with Producers on renewal strategy and new business opportunities.
Provide a high level of support to retain, expand, and service existing accounts.
Assist with prospect support in coordination with Producers as needed.
Participate in training, seminars, and continuing education to enhance technical expertise.
Provide training and mentoring support to peers.
Qualifications Required
High school diploma or equivalent; college degree preferred.
Minimum of three years of experience supporting employee group benefits.
Active Life & Health insurance license.
Strong listening skills and attention to detail.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Ability to work effectively in a fast‑paced environment with frequent interruptions.
Preferred
Experience with benefits enrollment systems and compliance processes.
Experience presenting benefits information to client groups.
Core Competencies
Client‑first mindset and service excellence.
Organization, thoroughness, and follow‑through.
Strong communication and collaboration.
Accountability and professionalism.
Problem‑solving and adaptability.
Compensation Salary range: $65,000 – $80,000 per year. Eligible for performance‑based bonus (if applicable).
Benefits Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model This role is
Hybrid
– 2 or fewer days in office.
Professional Development – Alera Group Academy Through Alera Group Academy, you will have access to role‑specific learning paths, leadership development programs, technical and compliance training, industry certifications and continuing education support, as well as peer learning and knowledge‑sharing communities.
Licensure & Certifications May require:
Active State Life & Health License (or other relevant license).
Ability to obtain required licensure within a specified timeframe.
Ongoing continuing education to maintain active status.
Equal Opportunity Employer Alera Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
#J-18808-Ljbffr