Account Manager
Dickerson Group, Las Vegas, NV, United States
OVERVIEW
Account Manager – Employee Benefits Hybrid | Preference for PST MST time zones (Select the primary work model: Remote / Hybrid / On-site-Add any relevant qualifiers: Time zone, city, regional preference, or collaboration needs)
At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking an
Account Manager
who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high‑touch experience for both clients and employees.
About Alera Group
Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.
This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You’ll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.
Why Alera Group
Meaningful Impact:
Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
Growth & Learning:
Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
Collaborative Culture:
Work in a team‑oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES What You’ll Do / Your Impact Client Experience & Advisory Support
Serve as a primary point of contact for key employee benefits clients and their employees
Assist employees with day‑to‑day questions related to benefits programs and enrollment
Meet with clients to discuss insurance needs, service issues, and ongoing support
Maintain open communication with Producers, keeping them informed of important account activity, issues, and opportunities
Operational & Compliance Excellence
Identify and resolve claims and billing issues by coordinating with employees and insurance carriers
Support all aspects of the enrollment process, including eligibility, qualifying events, terminations, quoting, proposals, and plan design clarification
Work with carriers on renewals, contract changes, and plan updates
Prioritize workload effectively and request assistance when needed to meet service expectations
Maintain accurate documentation and adhere to department procedures and service standards
Growth & Retention
Partner with Producers on renewal strategy and new business opportunities
Provide a high level of support to retain, expand, and service existing accounts
Assist with prospect support in coordination with Producers as needed
Participate in training, seminars, and continuing education to enhance technical expertise
Provide training and mentoring support to peers
QUALIFICATIONS What You Bring Required
High school diploma or equivalent; college degree preferred
Minimum of three years of experience supporting employee group benefits
Active Life & Health insurance license
Strong listening skills and attention to detail
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Ability to work effectively in a fast‑paced environment with frequent interruptions
Preferred
Experience with benefits enrollment systems and compliance processes
Experience presenting benefits information to client groups
Core Competencies
Client‑first mindset and service excellence
Organization, thoroughness, and follow‑through
Strong communication and collaboration
Accountability and professionalism
Problem‑solving and adaptability
ADDITIONAL INFORMATION Compensation:
Salary range: $65,000 – $80,000 per year. Eligible for performance‑based bonus: [Yes/No – if applicable]
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Professional Development – Alera Group Academy At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
Role‑specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge‑sharing communities
Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.
Licensure & Certifications (If Applicable) This position may require:
Active [State Life & Health License / Property & Casualty License / Series 6/7/65/66 / etc.]
Ability to obtain required licensure within [X] months of hire
Ongoing continuing education to maintain active status
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
Location Type Hybrid - 2 or less days in office
#J-18808-Ljbffr
Account Manager – Employee Benefits Hybrid | Preference for PST MST time zones (Select the primary work model: Remote / Hybrid / On-site-Add any relevant qualifiers: Time zone, city, regional preference, or collaboration needs)
At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking an
Account Manager
who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high‑touch experience for both clients and employees.
About Alera Group
Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.
This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You’ll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.
Why Alera Group
Meaningful Impact:
Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
Growth & Learning:
Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
Collaborative Culture:
Work in a team‑oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES What You’ll Do / Your Impact Client Experience & Advisory Support
Serve as a primary point of contact for key employee benefits clients and their employees
Assist employees with day‑to‑day questions related to benefits programs and enrollment
Meet with clients to discuss insurance needs, service issues, and ongoing support
Maintain open communication with Producers, keeping them informed of important account activity, issues, and opportunities
Operational & Compliance Excellence
Identify and resolve claims and billing issues by coordinating with employees and insurance carriers
Support all aspects of the enrollment process, including eligibility, qualifying events, terminations, quoting, proposals, and plan design clarification
Work with carriers on renewals, contract changes, and plan updates
Prioritize workload effectively and request assistance when needed to meet service expectations
Maintain accurate documentation and adhere to department procedures and service standards
Growth & Retention
Partner with Producers on renewal strategy and new business opportunities
Provide a high level of support to retain, expand, and service existing accounts
Assist with prospect support in coordination with Producers as needed
Participate in training, seminars, and continuing education to enhance technical expertise
Provide training and mentoring support to peers
QUALIFICATIONS What You Bring Required
High school diploma or equivalent; college degree preferred
Minimum of three years of experience supporting employee group benefits
Active Life & Health insurance license
Strong listening skills and attention to detail
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Ability to work effectively in a fast‑paced environment with frequent interruptions
Preferred
Experience with benefits enrollment systems and compliance processes
Experience presenting benefits information to client groups
Core Competencies
Client‑first mindset and service excellence
Organization, thoroughness, and follow‑through
Strong communication and collaboration
Accountability and professionalism
Problem‑solving and adaptability
ADDITIONAL INFORMATION Compensation:
Salary range: $65,000 – $80,000 per year. Eligible for performance‑based bonus: [Yes/No – if applicable]
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Professional Development – Alera Group Academy At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
Role‑specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge‑sharing communities
Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.
Licensure & Certifications (If Applicable) This position may require:
Active [State Life & Health License / Property & Casualty License / Series 6/7/65/66 / etc.]
Ability to obtain required licensure within [X] months of hire
Ongoing continuing education to maintain active status
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
Location Type Hybrid - 2 or less days in office
#J-18808-Ljbffr