AVP, Asset Management Analytics
Fay Servicing, LLC, Farmers Branch, TX, United States
Overview
Genstone is the holding company within The Fay Group, providing a broad suite of property services solutions to homeowners and real estate investment services to institutional clients nationwide. Through its network of specialized subsidiaries, Genstone offers property management, renovations, business purpose lending, real estate brokerage, title and escrow, home financing, and insurance services, as well as whole loan trading and the acquisition and sale of closed, performing mortgage loans. Built on a foundation of integration and execution, Genstone delivers turnkey support for property acquisition, improvement, and performance optimization. Its services are aligned to serve the full lifecycle of a real estate investment – whether for individual investors or large-scale portfolios – ensuring efficiency, transparency, and long-term value creation. By leveraging shared resources across The Fay Group, including legal, compliance, and technology infrastructure, Genstone provides scalable solutions that adapt to dynamic market conditions and help maximize asset returns for both homeowners and clients.
This role leads the design and delivery of reporting and analytics for Asset Management, including Power BI dashboards, portfolio analytics, operational reporting and executive performance metrics. This position owns the reporting strategy and analytics roadmap to enable effective investment decision-making, strengthen portfolio monitoring and risk management, and improve operational efficiency.
Working closely with the Enterprise Data Management Team, this role establishes reporting standards, data governance, KPI definitions and scalable reporting for Asset Management that integrates data from portfolio management systems, accounting platforms and data warehouses. The position provides strong analytical and technical expertise and an understanding of business objectives to translate complex data into clear and actionable insights. This role will ensure the accuracy and integrity of key performance metrics, monitor portfolio performance, and recommend data-driven enhancements to improve results and streamline execution for the business unit in the delivery of services to our clients.
Responsibilities
Lead the design and delivery of reporting and analytics for Asset Management, including Power BI dashboards, portfolio analytics, operational reporting and executive performance metrics.
Own the reporting strategy and analytics roadmap to enable effective investment decision-making, strengthen portfolio monitoring and risk management, and improve operational efficiency.
Collaborate with the Enterprise Data Management Team to establish reporting standards, data governance, KPI definitions and scalable reporting that integrates data from portfolio management systems, accounting platforms and data warehouses.
Translate complex data into clear, actionable insights; ensure accuracy and integrity of key performance metrics; monitor portfolio performance; and propose data-driven enhancements.
Qualifications
Bachelor’s degree in Finance, Business, Data Analytics, or a related field
7+ years of experience in reporting, analytics or business intelligence, preferably within mortgage servicing or asset management
Proficiency in data visualization tools (e.g., Power BI, Tableau) and advanced Excel skills
Demonstrated strength in analytical thinking, problem-solving, and clear effective communication
Experience with SQL or scripting languages a plus
Proven ability to work effectively in a fast-paced, deadline-driven environment
Previous experience managing people and leading teams highly preferred
Experience with ICE MSP system preferred
Strong skills and experience in MS Word and PowerPoint
Strong verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Collaborative and consultative work style; high team-orientation
Effective management skills to include talent selection, training, coaching and performance management
Demonstrated ability to foster an environment of positive employee engagement and trust
Open to change; agile; high learning agility
Strong analytical skills with the ability to manage complex financial processes under tight deadlines
Strong problem-solving abilities
Ability to analyze and interpret data to identify opportunities and propose solutions
Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values and priorities
Strong project management skills
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude
Benefits and Compensation
Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Eligible for Hybrid Work Schedule with Remote Flex Days
The hiring range for this position is between $125,000.00-$160,000.00 annually
This position is eligible for an annual discretionary bonus
More The Fay Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.
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This role leads the design and delivery of reporting and analytics for Asset Management, including Power BI dashboards, portfolio analytics, operational reporting and executive performance metrics. This position owns the reporting strategy and analytics roadmap to enable effective investment decision-making, strengthen portfolio monitoring and risk management, and improve operational efficiency.
Working closely with the Enterprise Data Management Team, this role establishes reporting standards, data governance, KPI definitions and scalable reporting for Asset Management that integrates data from portfolio management systems, accounting platforms and data warehouses. The position provides strong analytical and technical expertise and an understanding of business objectives to translate complex data into clear and actionable insights. This role will ensure the accuracy and integrity of key performance metrics, monitor portfolio performance, and recommend data-driven enhancements to improve results and streamline execution for the business unit in the delivery of services to our clients.
Responsibilities
Lead the design and delivery of reporting and analytics for Asset Management, including Power BI dashboards, portfolio analytics, operational reporting and executive performance metrics.
Own the reporting strategy and analytics roadmap to enable effective investment decision-making, strengthen portfolio monitoring and risk management, and improve operational efficiency.
Collaborate with the Enterprise Data Management Team to establish reporting standards, data governance, KPI definitions and scalable reporting that integrates data from portfolio management systems, accounting platforms and data warehouses.
Translate complex data into clear, actionable insights; ensure accuracy and integrity of key performance metrics; monitor portfolio performance; and propose data-driven enhancements.
Qualifications
Bachelor’s degree in Finance, Business, Data Analytics, or a related field
7+ years of experience in reporting, analytics or business intelligence, preferably within mortgage servicing or asset management
Proficiency in data visualization tools (e.g., Power BI, Tableau) and advanced Excel skills
Demonstrated strength in analytical thinking, problem-solving, and clear effective communication
Experience with SQL or scripting languages a plus
Proven ability to work effectively in a fast-paced, deadline-driven environment
Previous experience managing people and leading teams highly preferred
Experience with ICE MSP system preferred
Strong skills and experience in MS Word and PowerPoint
Strong verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Collaborative and consultative work style; high team-orientation
Effective management skills to include talent selection, training, coaching and performance management
Demonstrated ability to foster an environment of positive employee engagement and trust
Open to change; agile; high learning agility
Strong analytical skills with the ability to manage complex financial processes under tight deadlines
Strong problem-solving abilities
Ability to analyze and interpret data to identify opportunities and propose solutions
Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values and priorities
Strong project management skills
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude
Benefits and Compensation
Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Eligible for Hybrid Work Schedule with Remote Flex Days
The hiring range for this position is between $125,000.00-$160,000.00 annually
This position is eligible for an annual discretionary bonus
More The Fay Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.
#J-18808-Ljbffr