(HYBRID) Patient Account Representative | 252087
Medix?, San Antonio, TX, United States
Pay Rate
$17.00 - $23.00/hour (pay is dependent on experience)
Program Overview
Initial Phase:
✅ 100% onsite for the first 60–90 days for mandatory training and performance evaluation.
Hybrid Transition:
✅ After
60-90 days,
you may be eligible for a
hybrid schedule (2 days in-office)
provided quality and productivity standards are met.
Note:
Candidates must currently reside within a reasonable commuting distance of San Antonio.
Key Responsibilities
Claim Management:
Monitor claim statuses and proactively resolve rejections or denials.
Insurance Liaison:
Conduct regular follow-ups with insurance carriers regarding outstanding claims.
Appeals:
Review and appeal denied claims while adhering to strict deadlines and regulatory requirements.
Compliance:
Maintain up-to-date knowledge of insurance regulations, billing guidelines, and coding updates.
Collaboration:
Work alongside internal teams to resolve billing discrepancies and ensure full compliance.
Reporting:
Generate and analyze collections reports to identify trends and process improvement areas.
Candidate Requirements
Experience in a
high-volume administrative environment .
A strong
investigative mindset
with robust problem-solving abilities.
High level of
professional persistence
and follow-through.
Exceptional attention to detail and technical fluency.
Education:
High school or GED (graduated).
Preferred Experience
Previous experience in a healthcare setting.
Medical Billing or Coding certification.
Associate’s degree in Healthcare Administration or a related community college program.
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Program Overview
Initial Phase:
✅ 100% onsite for the first 60–90 days for mandatory training and performance evaluation.
Hybrid Transition:
✅ After
60-90 days,
you may be eligible for a
hybrid schedule (2 days in-office)
provided quality and productivity standards are met.
Note:
Candidates must currently reside within a reasonable commuting distance of San Antonio.
Key Responsibilities
Claim Management:
Monitor claim statuses and proactively resolve rejections or denials.
Insurance Liaison:
Conduct regular follow-ups with insurance carriers regarding outstanding claims.
Appeals:
Review and appeal denied claims while adhering to strict deadlines and regulatory requirements.
Compliance:
Maintain up-to-date knowledge of insurance regulations, billing guidelines, and coding updates.
Collaboration:
Work alongside internal teams to resolve billing discrepancies and ensure full compliance.
Reporting:
Generate and analyze collections reports to identify trends and process improvement areas.
Candidate Requirements
Experience in a
high-volume administrative environment .
A strong
investigative mindset
with robust problem-solving abilities.
High level of
professional persistence
and follow-through.
Exceptional attention to detail and technical fluency.
Education:
High school or GED (graduated).
Preferred Experience
Previous experience in a healthcare setting.
Medical Billing or Coding certification.
Associate’s degree in Healthcare Administration or a related community college program.
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