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Dealership Business Development Center Internet Manager - Seaside, California, U

Lexus Monterey Peninsula, California, MO, United States


Business Development Center & Internet Department This position is responsible for managing all aspects of the Business Development Center and Internet Department including handling inbound and outbound customer communication via phone, text and Internet as well as providing a warm hand-off to customers once in-dealership. eLead, CarWars and vAuto experience preferred. Toyota experience a plus. Job Responsibilities Convert opportunities to customers Work in concert with the Sales Manager to ensure vehicle merchandising is on point – photos, descriptions and pricing Set Appointments Confirm Appointments Commit to a short-term and long-term internet lead follow-up process Serve as first point of contact for all inbound sales calls Manage Sales Associate CRM workplans and provide coaching Act as the liaison between the Service Drive Coordinator and the Sales Department Maintain awareness of current advertising and incentives Qualifications Automotive BDC/Internet management experience High school diploma or GED Basic knowledge of CRM system, lead providers and website backend tools preferred Highly Professional and dependable Working knowledge of the automotive industry a plus Strong organizational and time management skills Strong computer and internet skills, including Microsoft Office suite Dealership and Reynolds and Reynolds experience a plus Outstanding communication skills Professional appearance and work ethic Pay & Benefits Annual salary potential up to $115,000 Lucrative weekly, monthly and annual bonus opportunities Opportunity to earn one Saturday off per month Set weekly schedule Professional, fun and safe work environment Health, Vision and Dental Insurance 401K with Employer Match Paid Time Off Comprehensive Training Program by the current BDC & Internet Manager who is being promoted. Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. We are an Equal Opportunity Employer and a drug free workplace. #J-18808-Ljbffr