Senior Technician Broadcast Operations Center
SiriusXM, Washington, District of Columbia, United States
Senior Technician – Broadcast Operations Center (BOC)
How You’ll Make An Impact
As a Senior Technician in the Broadcast Operations Center (BOC), you will be responsible for the operation and technical management of the broadcast systems and ensuring proper content delivery of all Talk, Music and News channels on our Sirius, XM, and Web platforms. You’ll help lead and create supporting documentation for 5‑Star Designated Jewel Events, provide feedback on training programs, and develop and maintain standard operating procedures and departmental workflows.
What You’ll Do
Work in our 24/7/365 operations centers to ensure proper delivery and support of all Talk, Music and News programming.
Demonstrate the ability to work independently and triage issues with minimal oversight.
Assist in the development of operations documentation so all processes and procedures are detailed and integrated with any new systems, components, or broadcast requirements.
Manage and properly escalated issues to BCC Managers.
Execute Disaster Recovery (Business Continuity) Sequence of events in relation to BOC responsibilities.
Communicate effectively in both written and verbal formats.
Maintain strong organizational skills and attention to detail.
Show a positive attitude and strong work ethic.
Make quick informed decisions during times of uncertainty or last‑minute requests.
Handle broadcast automation systems.
Work with audio production systems and digital audio storage.
Apply thorough knowledge of digital audio routing systems.
Understand satellite, ISDN, IP CODEC, TS‑over‑IP and other transmission technologies.
Interface with Programming, BCC, Media Engineering, UCC and other departments.
Support Live Studio operations.
Follow and update checklists and workflows used by BOC technicians.
Use Google Office suite (Docs, Sheets, Sites, Forms, Calendar, Drive, Slides).
Have working knowledge of Lucid, Visio, CAD or other signal‑flow software (a plus).
Collaborate with management to ensure consistent processes and protocols across all locations, and oversee process adherence for live premiere events.
What You’ll Need
0‑2 years of experience in operations or master control supervision at a major market operations center facility or broadcast network.
Experience in technical operations and ability to interface with non‑technical operators.
Equivalently combined education and experience (preferred).
Legal right to work in the U.S.
ITAR Requirement : This position requires the use of information or hardware subject to ITAR. Applicants must be a U.S. Citizen, U.S. Permanent Resident, Political Asylee, or Refugee.
Salary & Benefits : Base salary range is $64,200 to $95,000, depending on qualifications. The role may be eligible for discretionary short‑term and long‑term incentives.
Our goal is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
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How You’ll Make An Impact
As a Senior Technician in the Broadcast Operations Center (BOC), you will be responsible for the operation and technical management of the broadcast systems and ensuring proper content delivery of all Talk, Music and News channels on our Sirius, XM, and Web platforms. You’ll help lead and create supporting documentation for 5‑Star Designated Jewel Events, provide feedback on training programs, and develop and maintain standard operating procedures and departmental workflows.
What You’ll Do
Work in our 24/7/365 operations centers to ensure proper delivery and support of all Talk, Music and News programming.
Demonstrate the ability to work independently and triage issues with minimal oversight.
Assist in the development of operations documentation so all processes and procedures are detailed and integrated with any new systems, components, or broadcast requirements.
Manage and properly escalated issues to BCC Managers.
Execute Disaster Recovery (Business Continuity) Sequence of events in relation to BOC responsibilities.
Communicate effectively in both written and verbal formats.
Maintain strong organizational skills and attention to detail.
Show a positive attitude and strong work ethic.
Make quick informed decisions during times of uncertainty or last‑minute requests.
Handle broadcast automation systems.
Work with audio production systems and digital audio storage.
Apply thorough knowledge of digital audio routing systems.
Understand satellite, ISDN, IP CODEC, TS‑over‑IP and other transmission technologies.
Interface with Programming, BCC, Media Engineering, UCC and other departments.
Support Live Studio operations.
Follow and update checklists and workflows used by BOC technicians.
Use Google Office suite (Docs, Sheets, Sites, Forms, Calendar, Drive, Slides).
Have working knowledge of Lucid, Visio, CAD or other signal‑flow software (a plus).
Collaborate with management to ensure consistent processes and protocols across all locations, and oversee process adherence for live premiere events.
What You’ll Need
0‑2 years of experience in operations or master control supervision at a major market operations center facility or broadcast network.
Experience in technical operations and ability to interface with non‑technical operators.
Equivalently combined education and experience (preferred).
Legal right to work in the U.S.
ITAR Requirement : This position requires the use of information or hardware subject to ITAR. Applicants must be a U.S. Citizen, U.S. Permanent Resident, Political Asylee, or Refugee.
Salary & Benefits : Base salary range is $64,200 to $95,000, depending on qualifications. The role may be eligible for discretionary short‑term and long‑term incentives.
Our goal is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
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