Technical Trainer (Manufacturing/Industrial)
WestRock Company, Deer Park, NY, United States
Overview
Description
& Requirements: Smurfit Westrock (NYSE: SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate. Position Details
Shift: Must be flexible to work across all 3 shifts Salary: $60,000-$75,000 / yr Job Summary
The Technical Trainer assists with training processes locally. The role reports into the site General Manager/Plant Manager and dotted lines into Operations Learning & Development to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/trainer for team members and will be responsible for teammate assessments regarding machine skills, providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements. Major Job Responsibilities
Completes daily technical training on the floor to assist with the Certification of team members in their roles. Partners with OPS L&D leader to support New Hire Orientation/Onboarding Training, as needed. Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools. Supports site-specific technical learning solution creation (SOPs, Guided Workflows, Technical Learning Aids) to assist with training. Develops, builds, and maintains relationships with trainees & leaders in their role. Participates in the new teammate hiring process – assesses candidates’ skills (general and/or machine involved in interview process to assess industrial experience) and provides perspective on hiring decisions. Conducts training on all shifts. Influences others to be safety-minded. Team member will be certified through a Train the Trainer process, supported by Ops L&D with training tools & general knowledge content. Additional duties as assigned. Impact
Improve local team performance through increasing skills and time to certification processes. Cost eliminator driving training efficiencies across roles, saving unnecessary risk and reducing the time allotted for training – a continuous improvement mindset. What You Need To Succeed
Critical Skills/ Capabilities
Growth and Results Oriented: Results oriented person that looks for constant ways to improve. Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work. Interpersonal Skills: Keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKRs and leading people or teams (self-awareness). Accountability: Holds self and others responsible for actions and results. Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams. Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions within an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensus. Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes. Quality: Actively work to ensure quality is maintained while minimizing waste. Technical Skills
1–3 years’ experience conducting/leading training, including On-The-Job training, or similar, in a manufacturing environment preferred. 2–4 years’ experience in a manufacturing environment preferred. Knowledge of Learning Management Systems preferred. Microsoft Office Experience Preferred – Word, Excel, Outlook, PowerPoint, Forms. Other Qualifications
Facilitation/Presentation Skills Influencing Partnering Problem Solving/Continuous Improvement Professionalism What We Offer
Corporate culture based on integrity, respect, accountability, and excellence. Comprehensive training with numerous learning and development opportunities An attractive wage, reflecting skills, competencies, and potential. A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work. EEO Statement: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Salary and benefits: The salary range for this position is $55,875.00 - $93,125.00, depending on role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. Benefits include short-term bonus, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, paid sick leave as required by applicable state/local law, 10 days of paid vacation, and 11 days of paid holidays, subject to annual change. Pay will be based on skills, experience, and education. Application information: To learn more about this posting, please contact your recruiter. You may apply online at Smurfit Westrock External Careers. The application window is expected to close by 30-Apr-2026.
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Description
& Requirements: Smurfit Westrock (NYSE: SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate. Position Details
Shift: Must be flexible to work across all 3 shifts Salary: $60,000-$75,000 / yr Job Summary
The Technical Trainer assists with training processes locally. The role reports into the site General Manager/Plant Manager and dotted lines into Operations Learning & Development to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/trainer for team members and will be responsible for teammate assessments regarding machine skills, providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements. Major Job Responsibilities
Completes daily technical training on the floor to assist with the Certification of team members in their roles. Partners with OPS L&D leader to support New Hire Orientation/Onboarding Training, as needed. Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools. Supports site-specific technical learning solution creation (SOPs, Guided Workflows, Technical Learning Aids) to assist with training. Develops, builds, and maintains relationships with trainees & leaders in their role. Participates in the new teammate hiring process – assesses candidates’ skills (general and/or machine involved in interview process to assess industrial experience) and provides perspective on hiring decisions. Conducts training on all shifts. Influences others to be safety-minded. Team member will be certified through a Train the Trainer process, supported by Ops L&D with training tools & general knowledge content. Additional duties as assigned. Impact
Improve local team performance through increasing skills and time to certification processes. Cost eliminator driving training efficiencies across roles, saving unnecessary risk and reducing the time allotted for training – a continuous improvement mindset. What You Need To Succeed
Critical Skills/ Capabilities
Growth and Results Oriented: Results oriented person that looks for constant ways to improve. Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work. Interpersonal Skills: Keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKRs and leading people or teams (self-awareness). Accountability: Holds self and others responsible for actions and results. Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams. Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions within an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensus. Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes. Quality: Actively work to ensure quality is maintained while minimizing waste. Technical Skills
1–3 years’ experience conducting/leading training, including On-The-Job training, or similar, in a manufacturing environment preferred. 2–4 years’ experience in a manufacturing environment preferred. Knowledge of Learning Management Systems preferred. Microsoft Office Experience Preferred – Word, Excel, Outlook, PowerPoint, Forms. Other Qualifications
Facilitation/Presentation Skills Influencing Partnering Problem Solving/Continuous Improvement Professionalism What We Offer
Corporate culture based on integrity, respect, accountability, and excellence. Comprehensive training with numerous learning and development opportunities An attractive wage, reflecting skills, competencies, and potential. A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work. EEO Statement: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Salary and benefits: The salary range for this position is $55,875.00 - $93,125.00, depending on role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. Benefits include short-term bonus, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, paid sick leave as required by applicable state/local law, 10 days of paid vacation, and 11 days of paid holidays, subject to annual change. Pay will be based on skills, experience, and education. Application information: To learn more about this posting, please contact your recruiter. You may apply online at Smurfit Westrock External Careers. The application window is expected to close by 30-Apr-2026.
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