Technical Writer Job at AmeriWater in Dayton

AmeriWater is a long-established industry leader in the design, manufacture, installation and supply of water purification systems and services for dialysis, industrial and healthcare applications. We are looking for a Technical Writer to join our growing team in Dayton, Ohio! Location Onsite - Dayton, Ohio Position Summary Responsible for owning and elevating product documentation across both new product development (NPD) and existing product lines. Establish documentation standards, processes, and systems that scale with the business. Create clear, professional, and customer-focused manuals and technical documents that improve installation, operation, and service outcomes. Establish documentation standards, processes, and systems that scale with the business. Primary Responsibilities Core Documentation Development Create and maintain operation manuals, installation guides, and service & maintenance manuals Develop clear, step-by-step procedures for technicians and end users Translate engineering designs into practical instructions New Product Development (NPD) Partner with engineering to build documentation alongside product design Ensure complete documentation at product launch Update documentation based on ECOs, field feedback, and customer issues Improve clarity and reduce service burden Customer-Focused Content Design Create workflows, troubleshooting guides, and visuals Enable first-time-right installations and efficient service Documentation Standards & Process Ownership Establish formatting, tone, and structure standards Develop templates and manage revision control Prioritize based on impact and roadmap Build internal knowledge base Requirements Education & Experience Bachelor’s degree in Technical Writing, Engineering, or a related field or equivalent practical experience. Minimum of three (3) years of experience in technical writing for hardware, industrial, or medical devices. Operation manuals Service and maintenance documentation Experience working in cross-functional engineering environments, preferably supporting new product development (NPD). Experience managing documentation through product lifecycle changes (ECOs, revisions, sustaining updates). Experience creating visual aids (diagrams, annotated images, workflows) to enhance understanding. Skills & Attributes Ability to translate complex technical systems into clear, structured, and actionable instructions. Strong focus on end-user experience, particularly for field technicians and customers. Excellent written communication with attention to detail, consistency, and clarity. Strong organizational skills with the ability to manage multiple documentation projects simultaneously. Process-oriented mindset with a focus on standardization, scalability, and continuous improvement. Ability to work independently and take ownership of documentation systems and outcomes. Comfortable collaborating directly with engineers, service teams, and subject matter experts. Proactive problem-solver who identifies documentation gaps and drives improvements. Proficiency with Microsoft Office (Word, Excel, Outlook, SharePoint). Licenses & Certifications None 401(k) 401(k) matching Health insurance Vision insurance HSA Employer Contribution Employee Assistance Program Life insurance Company Paid Short-term and Long-term Disability Paid time off AmeriWater is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. AmeriWater is an E-Verify Program participant. #J-18808-Ljbffr