Contract and Bid Management Analyst
DHL eCommerce, Florida, NY, United States
Job Brief
The Contract and Bid Management analyst supports the management, maintenance, reporting and compliance of all standard and non‑standard customer contacts.
Summary The Contract and Bid Management analyst supports the management, maintenance, reporting and compliance of all standard and non‑standard customer contacts. In addition, this role drives customers and cross‑divisional Request for Information (RFI), Request for Proposal (RFP) and Request for Quote (RFQ) responses and assistance with customer profile database management and initiatives.
Essential Duties And Responsibilities
Support maintenance of centralized contract databases for all customer contracts. Manage reports of key contract items and proactively ensure compliance with requirements and regulations. Analyze and prepare deep‑dive reports on customer contracts and bids.
Seek process improvement and automation opportunities to optimize and increase accuracy of contract and bid management processes.
Support contract preparation and quote development processes.
Support the creation, maintenance and monitoring of customer profile management databases and analyses.
Actively monitor non‑standard contract terms and key contractual commitments such as expiration dates, monthly minimum commitments, custom surcharges, discounts, rebates, liabilities, among others.
Support main departments to align and negotiate non‑standard contract terms upon customer request; act as a liaison with the legal department and other stakeholder departments to review and approve especially non‑standard contracts.
Support contract renewals and amendments and guarantee that the underlying terms and conditions remain applicable and valid in alignment with direct manager, department team members and internal counsel.
Prepare and assist in customer RFI, RFP and RFQ responses.
Maintain company signature guidelines and manage signature collection processes according to the company guidelines.
Document management of awarded agreements / contracts.
Constantly monitor, update and enforce commercial policies.
Develop, document and enforce best practices, especially around non‑standard processes.
Education And/Or Experience
Bachelor’s degree in business administration or related degree required.
Legal or paralegal training is preferred.
2 to 4 years of working experience is required in roles with a strong focus on details and organization in legal, HR, project management, client relationship management and procurement.
Experience in contract development, contract standards and language.
Requirements/Skills
Strong MS‑Word, MS‑Excel skills required.
Strong understanding of data analytics and its application.
Self‑motivated and highly organized.
High level of attention to detail and quality.
Able to work well under pressure, perform and manage multiple tasks simultaneously and meet deadlines.
Excellent communication and documentation skills.
High energy, outstanding work ethic and commitment to excellence.
Physical Demands
Physical demands are consistent with a professional office setting.
Regular sitting at workstation for 75‑100% of the work shift.
Travel required.
Benefits
Competitive Pay
Bonus Programs
Retirement Savings – 401k with company match
Medical, Dental, Vision, Well‑being programs
FSA/HSA availability
Tuition Reimbursement
Paid Time Off including vacation and sick time
Company Paid Holidays and Floating Holidays
Paid Parental Leave
Employee Discount Program
Employee Assistance & Work Life Program
Short Term and Long-Term Disability
Life Insurance
Equal Opportunity Employer – Veterans/Disability
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Summary The Contract and Bid Management analyst supports the management, maintenance, reporting and compliance of all standard and non‑standard customer contacts. In addition, this role drives customers and cross‑divisional Request for Information (RFI), Request for Proposal (RFP) and Request for Quote (RFQ) responses and assistance with customer profile database management and initiatives.
Essential Duties And Responsibilities
Support maintenance of centralized contract databases for all customer contracts. Manage reports of key contract items and proactively ensure compliance with requirements and regulations. Analyze and prepare deep‑dive reports on customer contracts and bids.
Seek process improvement and automation opportunities to optimize and increase accuracy of contract and bid management processes.
Support contract preparation and quote development processes.
Support the creation, maintenance and monitoring of customer profile management databases and analyses.
Actively monitor non‑standard contract terms and key contractual commitments such as expiration dates, monthly minimum commitments, custom surcharges, discounts, rebates, liabilities, among others.
Support main departments to align and negotiate non‑standard contract terms upon customer request; act as a liaison with the legal department and other stakeholder departments to review and approve especially non‑standard contracts.
Support contract renewals and amendments and guarantee that the underlying terms and conditions remain applicable and valid in alignment with direct manager, department team members and internal counsel.
Prepare and assist in customer RFI, RFP and RFQ responses.
Maintain company signature guidelines and manage signature collection processes according to the company guidelines.
Document management of awarded agreements / contracts.
Constantly monitor, update and enforce commercial policies.
Develop, document and enforce best practices, especially around non‑standard processes.
Education And/Or Experience
Bachelor’s degree in business administration or related degree required.
Legal or paralegal training is preferred.
2 to 4 years of working experience is required in roles with a strong focus on details and organization in legal, HR, project management, client relationship management and procurement.
Experience in contract development, contract standards and language.
Requirements/Skills
Strong MS‑Word, MS‑Excel skills required.
Strong understanding of data analytics and its application.
Self‑motivated and highly organized.
High level of attention to detail and quality.
Able to work well under pressure, perform and manage multiple tasks simultaneously and meet deadlines.
Excellent communication and documentation skills.
High energy, outstanding work ethic and commitment to excellence.
Physical Demands
Physical demands are consistent with a professional office setting.
Regular sitting at workstation for 75‑100% of the work shift.
Travel required.
Benefits
Competitive Pay
Bonus Programs
Retirement Savings – 401k with company match
Medical, Dental, Vision, Well‑being programs
FSA/HSA availability
Tuition Reimbursement
Paid Time Off including vacation and sick time
Company Paid Holidays and Floating Holidays
Paid Parental Leave
Employee Discount Program
Employee Assistance & Work Life Program
Short Term and Long-Term Disability
Life Insurance
Equal Opportunity Employer – Veterans/Disability
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