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Business Banking & Consumer Support Specialist II

M&T Bank Corporation, Millsboro, DE, United States


Business Banking & Consumer Support Specialist II page is loaded## Business Banking & Consumer Support Specialist IIremote type:

Hybrid Positionlocations:

Millsboro, DEtime type:

Full timeposted on:

Posted Todayjob requisition id:

R84972# **Overview:**Provide operations support to various areas of Business Banking and Consumer Collections.

Perform data entry, system maintenance, and monetary transactions.

Complete requests within authority level.## **Primary Responsibilities:*** Perform data-entry of various types of information, and from multiple sources (e.g., invoices, settlements); receive and verify accuracy of documents (e.g., titles).* Prepare Reaffirmation Agreements with supporting documents and mail to attorneys.* Prepare and submit Proof of Claims (POC’s) to the court, including supporting documents.* Creates payment coupons and G/L tickets from trustee disbursements, arranging overpayments to trustee.* Review and verify “Summons and Complaint” from attorneys: Obtain signature from Workout or Liaison and send back to attorney.* Prepare ad hoc reports from systems, at management’s request and reconcile/correct as needed.* Prepare attorney referrals and assign to designated attorney.* Assigns matter number to case in preparation for billing/payment. Approve payment.* Contact outside vendors (e.g., insurance companies) to gather and/or provide information on accounts.* Prepare, send and track claim forms.* Monitor and submit requests to change the status of accounts.* Perform skip tracing.* Prepare ticket work to allocate funds received, to ensure payment of expenses.* Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.* Promote an environment that supports belonging and reflects the M&T Bank brand.* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.* Complete other related duties as assigned.## **Scope of Responsibilities:**This position has potential customer contact or direct contact with Attorneys or Trustee, customers or other external vendors; mostly email correspondence with attorneys and/or other external vendors.## **Education and Experience Required:**A combined 2 years’ higher education and/or work experience, with a minimum of 1 year relevant work experience.Strong verbal and written communication skills.Detail oriented.Proficient PC skills including word processing, spreadsheet and email software.## **Education and Experience** Preferred**:**Bachelor’s degree.Knowledge of M&T Bank systems.M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Millsboro, Delaware, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr