Customer Service Representative
Croda Singapore, Alabaster, AL, United States
What You’ll Be Doing:
Be part of a team that values diversity, sustainability, and continuous innovation, where your ideas and contributions matter.
Facilitation of day-to-day operations supporting customer service job functions, which include but are not limited to:
Providing quotation requests, create and process all new orders, complete order verification process, invoice all completed shipments.
Answering customer inquiries via email and telephone.
Executing customer service tasks.
Ensure customer satisfaction by addressing specific needs.
Who We Are Looking For:
Education and/ or Experience: High school diploma or equivalent. 3-5 years’ experience preferred.
Strong attention to detail.
High level of reliability.
Ability to complete multiple tasks simultaneously.
Strong organizational skills.
Excellent written and verbal communication skills.
Self-motivated.
Ability to work both in a team environment and work independently.
Must demonstrate leadership traits – communicates well, is dependable, leads by example, enthusiastic, shows initiative and integrity while performing responsibilities of the position.
Demonstrates the ability to problem solve with minimal to no assistance.
Must demonstrate strong organizational and time management skills.
Exercises sound judgment, know when to request assistance, and when to make a decision.
Knowledge of ERP & SAP software (Preferred, but not required).
Knowledge of MS Office software.
Understanding of international trade and customs regulations.
What We Offer:
Excellent Medical, Dental, and Vision coverage, available immediately.
Wellness Reimbursement.
Company paid and voluntary Life and AD&D Insurance.
Short- and long-term disability.
And more!
Location: This on-site position is located at our Hoover, AL site.
Application Information: Croda recognizes employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans. This Organization Participates in E-Verify.
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Facilitation of day-to-day operations supporting customer service job functions, which include but are not limited to:
Providing quotation requests, create and process all new orders, complete order verification process, invoice all completed shipments.
Answering customer inquiries via email and telephone.
Executing customer service tasks.
Ensure customer satisfaction by addressing specific needs.
Who We Are Looking For:
Education and/ or Experience: High school diploma or equivalent. 3-5 years’ experience preferred.
Strong attention to detail.
High level of reliability.
Ability to complete multiple tasks simultaneously.
Strong organizational skills.
Excellent written and verbal communication skills.
Self-motivated.
Ability to work both in a team environment and work independently.
Must demonstrate leadership traits – communicates well, is dependable, leads by example, enthusiastic, shows initiative and integrity while performing responsibilities of the position.
Demonstrates the ability to problem solve with minimal to no assistance.
Must demonstrate strong organizational and time management skills.
Exercises sound judgment, know when to request assistance, and when to make a decision.
Knowledge of ERP & SAP software (Preferred, but not required).
Knowledge of MS Office software.
Understanding of international trade and customs regulations.
What We Offer:
Excellent Medical, Dental, and Vision coverage, available immediately.
Wellness Reimbursement.
Company paid and voluntary Life and AD&D Insurance.
Short- and long-term disability.
And more!
Location: This on-site position is located at our Hoover, AL site.
Application Information: Croda recognizes employees as our strength and the diversity they bring to our workforce are directly linked to our ongoing success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including age, race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans. This Organization Participates in E-Verify.
#J-18808-Ljbffr