Customer Service Representative II - Lab
Endeavor Health, Arlington Heights, IL, United States
Hourly Pay Range
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
Position: Client Service Representative II - Lab
Location: Northwest Community Hospital
Full Time/Part Time: Full Time
Hours: Monday-Friday, 3pm-11:30pm, rotating weekends and holidays
What You Will Do
Perform client account registrations and order processing
Answer incoming patient, physician and client calls
Contact physician offices and client accounts for resolution of lab orders and specimen related issues
Assist with dispatch of NCH courier teams
Perform registrations and enter lab orders
What You Will Need
Education: High school diploma or GED preferred or equivalent work experience
Certification: N/A
Experience: Previous customer service experience preferred
Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, strong customer service skills.
Benefits
Premium pay such as shift, on call, holiday and more based on an employee’s job
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights
Position: Client Service Representative II - Lab
Location: Northwest Community Hospital
Full Time/Part Time: Full Time
Hours: Monday-Friday, 3pm-11:30pm, rotating weekends and holidays
What You Will Do
Perform client account registrations and order processing
Answer incoming patient, physician and client calls
Contact physician offices and client accounts for resolution of lab orders and specimen related issues
Assist with dispatch of NCH courier teams
Perform registrations and enter lab orders
What You Will Need
Education: High school diploma or GED preferred or equivalent work experience
Certification: N/A
Experience: Previous customer service experience preferred
Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, strong customer service skills.
Benefits
Premium pay such as shift, on call, holiday and more based on an employee’s job
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
#J-18808-Ljbffr