Customer Service Representative I
NorthShore University HealthSystem, Arlington Heights, IL, United States
Overview
Hourly Pay Range:
$19.31 - $28.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights
Position: Client Service Representative -Lab Location: Northwest Community Hospital Full Time/Part Time: Full Time Hours: Monday-Friday, 3:30pm-11:30pm, rotating weekends and holidays Responsibilities
Perform client account registrations and order processing Answer incoming patient, physician and client calls Contact physician offices and client accounts for resolution of lab orders and specimen related issues Assist with dispatch of NCH courier teams Performs registrations, and enters lab orders Qualifications
Education: High school diploma or GED preferred or equivalent work experience Certification: N/A Experience: Previous customer service experience preferred Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, strong customer service skills. Benefits
Premium pay such as shift, on call, holiday and more based on an employee's job Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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Hourly Pay Range:
$19.31 - $28.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights
Position: Client Service Representative -Lab Location: Northwest Community Hospital Full Time/Part Time: Full Time Hours: Monday-Friday, 3:30pm-11:30pm, rotating weekends and holidays Responsibilities
Perform client account registrations and order processing Answer incoming patient, physician and client calls Contact physician offices and client accounts for resolution of lab orders and specimen related issues Assist with dispatch of NCH courier teams Performs registrations, and enters lab orders Qualifications
Education: High school diploma or GED preferred or equivalent work experience Certification: N/A Experience: Previous customer service experience preferred Unique or Preferred Skills: Good communication and organization skills, moderate computer skills needed, strong customer service skills. Benefits
Premium pay such as shift, on call, holiday and more based on an employee's job Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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