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Executive Steward - Hotel

Visit Hershey & Harrisburg, Hershey, PA, United States


Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four‑Diamond Award winner.

The Executive Steward is responsible for developing and managing daily maintenance programs for cleanliness, food safety, sanitation and organization in all kitchens. This position is responsible for maintaining china, glassware, silverware, and other food equipment inventories in addition to purchasing all china, glassware, silverware, food equipment, and cleaning supplies. A hands‑on presence with the Stewarding team is expected.

As a Full‑Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties

Lead and supervise stewarding staff; hire, schedule, train, motivate, and counsel all staff on a department that operates twenty four hours a day seven days a week.

Maintain sanitation, safety, security and quality standards and proactively create programs to address shortcomings. Work closely with maintenance to ensure that repairs are reported and done in a timely manner.

Purchase all cleaning supplies for the F&B department and china, glass, silver and smallwares.

Ensure that quarterly inventories, or when business needs demand, are conducted and results are compiled and reported accurately.

Work closely with culinary leadership to ensure that the Stewarding department complies with all timelines to ensure all food is delivered at the appropriate time for catered events.

Transport equipment, trash, and employees on and off property by driving company box trucks and golf carts.

Assist with payroll, glass, china, silver and smallwares budgeting and ensure that these budgets are adhered to.

Perform other duties as assigned.

Qualifications

Minimum of 4 years of related experience.

Industry Experience – Food & Beverage, Hospitality/Tourism.

Minimum of 4 years supervisory experience.

18 years of age or older.

Completion of high school or GED.

Must possess a valid driver's license.

Knowledge, Skills, And Abilities

Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word.

Proficient working with details on a daily basis for prolonged periods of time.

Job Demands

Climbing ladders – occasional.

Reaching forward – occasional.

Climbing stairs – occasional; up to 33% of time; maximum height 50 ft.

Lifting – occasional; up to 33% of time; maximum weight 30 lbs.

Reaching overhead – occasional.

Finger dexterity – occasional.

Hand/Eye coordination – occasional.

Stooping – occasional.

Bending – occasional.

Sitting – occasional.

Standing – frequent (34–66% of time).

Walking – constant (>67% of time).

A good sense of vision (corrected or uncorrected); visual ability to operate moving equipment such as a car, truck, golf carts, etc.

Substantial repetitive motion of the wrists, hands, and/or fingers.

Exposure to noise; sufficient to require shouting to be heard above ambient level.

Exposure to both indoor and outdoor environmental conditions.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.

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