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Senior Records Specialist

Epiq, Boston, MA, United States


It’s fun to work at a company where people truly believe in what they are doing!

Job Description Provide records creation, circulation, storage, tracking, transfer and retention services defined by the client. Digitize documents into client’s Document Management System per approved standards. Accurately communicate with client staff and team members regarding commitments, deadlines and challenges. Transfer and retention services as defined or outlined in Openity’s service agreement with client.

Responsibilities

Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database

Prepare inactive files for offsite storage or digitization, performing file disposition activities as requested

Perform regular inventory of files stored at client facilities

Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment

Assist in the training of other Records Staff and/or client staff on records management processes and procedures as instructed

Problem solving, organizational, training and communication skills

Respond to specific requests by searching, locating, retrieving and delivering records or information using established procedures within a timely manner

Maintain confidentiality and privacy of all firms and client files

Requirements

High School Diploma or GED, some college preferred

3+ years’ experience in records management, law firm environment preferred

Familiarity with iCompli, FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey, NetDocument, OpenTEXT DM or similar Records Management and Document Management Systems

Familiarity with imaging/scanning or electronic records management preferred

Working knowledge of MS Word, Excel and Outlook or Teams

Strong customer service, verbal and written communication skills

Detail oriented and attention to detail and accuracy

Good organization skills with ability to manage multiple tasks

Ability to lift to 40 lbs. on a consistent basis with ability to stand, push, pull, bend and stretch

Ability to lift or move 40 lbs. or greater

Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

Ability to walk, bend, kneel, stand or sit for an extended period of time

Compensation The Compensation range for this role is up to 27.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications.

This position is part of the Opensity Solutions team. For information on Opensity’s benefits please visit opensitybenefits.com.

About Opensity Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers.

Equal Employment Opportunity Statement It is Opensity’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Opensity is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Opensity will consider for employment qualified applicants with arrest and conviction records.

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