Senior Admissions Representative
NAFSA: Association of International Educators, Bakersfield, CA, United States
Employer: Unitek College
Location: Bakersfield, CA
Closing date: Apr 17, 2026
Job Description Under direct supervision, recruit qualified candidates for the college's academic programs in a compliant, appropriate, and professional manner. Provide basic information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies.
Job Responsibilities The expectation is that the majority of an Admissions Representative I time will be spent directly interacting with prospects/students either in person or on the phone. It is also expected that the Admissions Representative meet all minimum standards outlined per the performance management program.
Prospect/Student Interaction (90%)
Take inquiry calls from all potential students interested in learning about the programs.
Provide information about the programs, including entrance requirements, curricula, and academic standards, and encourage qualified prospects to schedule an interview.
Return web inquiries and calls promptly to potential students and give accurate information.
Make outbound phone calls to potential students who have expressed interest in attending the institution.
Participate in organized phone‑a‑thons and dialing campaigns according to company best practices.
Initiate unsolicited leads and generate new business when not responding to outstanding inquiries.
Follow up on all inquiries that fail to schedule or show for an interview.
Follow up interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns.
Interviews
Schedule and conduct student interviews, ensuring compliance with company policy regarding financial‑aid discussions.
Utilize only approved company materials during the interview process.
Explain the program offering and match the college’s benefits and advantages to the student’s needs.
Make all efforts to ensure that admissions management meets with the potential student and is well informed.
Mentoring and Guidance (5%)
Provide basic information and routine advice, guidance, and assistance to students following established procedures and policies.
Assist students in identifying their unique skills and interests.
Serve as liaison between student and campus, assisting with enrollment forms and reviewing applications for compliance.
Partner with Finance to ensure a high level of customer service and complete financial‑aid packaging.
Address easily resolved inquiries and refer more difficult issues to an experienced staff member.
Administrative (5%)
Accurately account for all inquiries and admissions activity.
Complete daily activity reports.
Ensure pre‑start paperwork is completed accurately and timely.
Keep all required reports current and accurate, including information stored in the system.
Attend and successfully complete all training for this position as required.
Perform other duties as assigned by local leaders and attend meetings as directed by supervisor.
Key Behaviors
Dependability: Responds to requests for service and assistance.
Teamwork: Balances team and individual responsibilities.
Decision Making: Displays willingness to make decisions.
Communication: Effectively communicates with others.
Time Management: Can complete all job requirements in allotted time.
Work Ethic: Displays an organized and result‑oriented approach, and motivation to perform without extensive direction.
Accuracy: Displays high quality of work and level of accuracy.
Compliance: Performs other duties as assigned and complies with all policies and standards.
#J-18808-Ljbffr
Job Description Under direct supervision, recruit qualified candidates for the college's academic programs in a compliant, appropriate, and professional manner. Provide basic information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies.
Job Responsibilities The expectation is that the majority of an Admissions Representative I time will be spent directly interacting with prospects/students either in person or on the phone. It is also expected that the Admissions Representative meet all minimum standards outlined per the performance management program.
Prospect/Student Interaction (90%)
Take inquiry calls from all potential students interested in learning about the programs.
Provide information about the programs, including entrance requirements, curricula, and academic standards, and encourage qualified prospects to schedule an interview.
Return web inquiries and calls promptly to potential students and give accurate information.
Make outbound phone calls to potential students who have expressed interest in attending the institution.
Participate in organized phone‑a‑thons and dialing campaigns according to company best practices.
Initiate unsolicited leads and generate new business when not responding to outstanding inquiries.
Follow up on all inquiries that fail to schedule or show for an interview.
Follow up interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns.
Interviews
Schedule and conduct student interviews, ensuring compliance with company policy regarding financial‑aid discussions.
Utilize only approved company materials during the interview process.
Explain the program offering and match the college’s benefits and advantages to the student’s needs.
Make all efforts to ensure that admissions management meets with the potential student and is well informed.
Mentoring and Guidance (5%)
Provide basic information and routine advice, guidance, and assistance to students following established procedures and policies.
Assist students in identifying their unique skills and interests.
Serve as liaison between student and campus, assisting with enrollment forms and reviewing applications for compliance.
Partner with Finance to ensure a high level of customer service and complete financial‑aid packaging.
Address easily resolved inquiries and refer more difficult issues to an experienced staff member.
Administrative (5%)
Accurately account for all inquiries and admissions activity.
Complete daily activity reports.
Ensure pre‑start paperwork is completed accurately and timely.
Keep all required reports current and accurate, including information stored in the system.
Attend and successfully complete all training for this position as required.
Perform other duties as assigned by local leaders and attend meetings as directed by supervisor.
Key Behaviors
Dependability: Responds to requests for service and assistance.
Teamwork: Balances team and individual responsibilities.
Decision Making: Displays willingness to make decisions.
Communication: Effectively communicates with others.
Time Management: Can complete all job requirements in allotted time.
Work Ethic: Displays an organized and result‑oriented approach, and motivation to perform without extensive direction.
Accuracy: Displays high quality of work and level of accuracy.
Compliance: Performs other duties as assigned and complies with all policies and standards.
#J-18808-Ljbffr