4 - EST Remote Customer Service Representative
Pink Callers, Charlotte, NC, United States
Overview
Job Description
Remote Customer Service Representative – Trades Industry (EST). This is a fully remote position located in the Eastern Time Zone (EST). Location
Charlotte, NC What You’ll Do
Answer inbound calls for home service clients Provide professional, friendly customer service Schedule appointments accurately and efficiently Build positive, professional relationships with clients by providing consistent, high-quality support Navigate multiple systems while supporting multiple clients Represent client brands with consistency and care What We’re Looking For
Clear, professional communicator Organized and detail-oriented in a fast-paced environment Comfortable multitasking across tools and clients Reliable, coachable, and open to feedback Aligned with our values of being proactive, transparent, and team-oriented Schedule & Availability
Our team operates Monday through Sunday, between 8:00 AM and 10:00 PM EST. Specific shifts vary and will be discussed during the interview process. Compensation & Benefits
Hourly pay ranging from $15–$18, based on experience Paid training Paid sick, holiday, and birthday time Referral bonuses Ongoing professional development opportunities Our Hiring Process
Our hiring process includes a few short, automated steps designed to move efficiently and fairly. While the process is thorough, we move quickly for the right candidates and communicate clearly at each stage. If you’re looking for a remote customer service role where expectations are clear, training is structured, and quality work is valued, we’d love to hear from you. Requirements
Employment Type: None Work Hours: 20 to 40 hours per week Work Mode: Fully Remote (Statewide) Required Education: High school or equivalent Required Experience: Entry level (2 years) APPLY NOW
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Job Description
Remote Customer Service Representative – Trades Industry (EST). This is a fully remote position located in the Eastern Time Zone (EST). Location
Charlotte, NC What You’ll Do
Answer inbound calls for home service clients Provide professional, friendly customer service Schedule appointments accurately and efficiently Build positive, professional relationships with clients by providing consistent, high-quality support Navigate multiple systems while supporting multiple clients Represent client brands with consistency and care What We’re Looking For
Clear, professional communicator Organized and detail-oriented in a fast-paced environment Comfortable multitasking across tools and clients Reliable, coachable, and open to feedback Aligned with our values of being proactive, transparent, and team-oriented Schedule & Availability
Our team operates Monday through Sunday, between 8:00 AM and 10:00 PM EST. Specific shifts vary and will be discussed during the interview process. Compensation & Benefits
Hourly pay ranging from $15–$18, based on experience Paid training Paid sick, holiday, and birthday time Referral bonuses Ongoing professional development opportunities Our Hiring Process
Our hiring process includes a few short, automated steps designed to move efficiently and fairly. While the process is thorough, we move quickly for the right candidates and communicate clearly at each stage. If you’re looking for a remote customer service role where expectations are clear, training is structured, and quality work is valued, we’d love to hear from you. Requirements
Employment Type: None Work Hours: 20 to 40 hours per week Work Mode: Fully Remote (Statewide) Required Education: High school or equivalent Required Experience: Entry level (2 years) APPLY NOW
#J-18808-Ljbffr